Intern - Patient Experience (On-site)

Salinas Valley Health • Salinas, CA

1d • $22 - $22 • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Patient Experience Department Summer Internship 2026 – Patient Experience Application Deadline: May 8, 2026 at 12:00 PM Program Dates: June 22, 2026 – September 4, 2026 Program Timeline Application Window: April 10, 2026 – May 8, 2026 Interview Period: May 11, 2026 – May 21, 2026 Final Selection: May 29 - May 31, 2026 Start Date: June 22, 2026 Tentative End Date: September 4, 2026 - depending on the Fall academic schedule. Position Overview Launch your career with a paid summer internship at Salinas Valley Health, an award-winning 263-bed acute care hospital serving Monterey County. The Intern will support proactive patient rounding for patients age 65 and older, assisting with room orientation, communication board use, and understanding of the plan of care while escalating communication needs to the primary nurse. The role will focus on building trust, providing reassurance, and enhancing the patient experience. The Intern will also help support patient comfort by offering items from the Patient Experience cart to promote relaxation and well-being.

Requirements

• Currently enrolled in an accredited undergraduate degree program
• Must be available to participate in at least 8 weeks of the 10-week program
• Interns will be matched with projects based on their academic field of study
• Submit a cover letter (1 page) that includes: A brief introduction of yourself, Your interest in working at Salinas Valley Health, Your preferred department and why it interests you
• Upload Resume
• Complete the online Application
• Incomplete applications will not be considered

Nice To Haves

• Preference given to Junior and Senior-level students

Responsibilities

• Conduct proactive patient rounding with a focus on patients age 65 and older
• Assist patients with room orientation and use of the communication board
• Reinforce patient understanding of the plan of care
• Identify and communicate patient concerns or gaps in understanding to the primary nurse
• Build trust, provide reassurance, and support a positive patient experience
• Support patient comfort and engagement by offering items from the Patient Experience cart, including stress relief items, puzzles and activities, personal care items, reading glasses, and spiritual care resources (e.g., rosary or Bible)

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed