Intern (year-round) - Medicare Advantage Servicing

Blue Cross Blue Shield of Michigan•Detroit, MI

2d•Onsite

About The Position

As an Intern, you will help support the team by pulling reports from scoreboard to support the Team Leader IIs, huddle creation and run through, Bluestar rewards support, and helping support other individuals on the team. This position will be located in Detroit but will require travel to Southfield for in-person staff meetings. Interns complete required reporting to help support servicing area, create huddle roll outs, support BlueStar Rewards, send out PEGA and Kudos email in a timely manner. In addition, the interns help support analysts, senior analysts and project consultants on tasks that are repetitive or time consuming to ensure the team continues to move forward. The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist management with implementation of solutions. Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research. Analyze business goals, objectives, and needs within the organization. Participate in networking events with BCBSM leaders and other interns. Engage in volunteer activities/community outreach to build knowledge of our communities and customers. Participate in department meetings and events (i.e. department wide team building events, weekly meetings to ensure team alignment, etc.).

Requirements

Current undergraduate or graduate student with a 3.0 GPA or higher required
Interns must be enrolled in a college/university or a Master’s/PhD program for the duration of the internship
Effective verbal, written communication and interpersonal skills
Strong analytical skills with the ability to work independently and as a member of a team
Excellent organizational skills to deal with multiple projects and priorities
Responsible for maintaining confidential information to the highest degree
Proficient in Microsoft Office suites and applicable BCBSM systems
Ability to develop and maintain effective working relationships

Responsibilities

Pulling reports from scoreboard to support the Team Leader IIs
Huddle creation and run through
Bluestar rewards support
Helping support other individuals on the team
Complete required reporting to help support servicing area
Create huddle roll outs
Support BlueStar Rewards
Send out PEGA and Kudos email in a timely manner
Support analysts, senior analysts and project consultants on tasks that are repetitive or time consuming
Assist in preparing information and research materials to identify business problems, offer recommendations and assist management with implementation of solutions
Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization
Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research
Analyze business goals, objectives, and needs within the organization
Participate in networking events with BCBSM leaders and other interns
Engage in volunteer activities/community outreach to build knowledge of our communities and customers
Participate in department meetings and events (i.e. department wide team building events, weekly meetings to ensure team alignment, etc.)