Intern - IT Quality Assurance

Nelnet•Lincoln, NE

About The Position

Nelnet is seeking a Quality Assurance (QA) team member to help accelerate their development efforts. The intern will be responsible for testing new features, identifying and reporting bugs, and investigating customer-reported issues. As part of a small team, there will be opportunities to contribute based on the intern's background and interests. This internship offers a chance to gain meaningful work experience, receive one-on-one mentorship, and be part of a company that is more than just a student loan servicer, but also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert.

Requirements

Pursuing degree in an IT-related field including software development, computer science, or other related major.
Knowledge of Agile software development process
Knowledge of computers: preferably Microsoft packages and advancement in programming language learning
Basic troubleshooting and analytical skills
Good verbal and written communication skills
Attention to detail
Must be proficient with computers
Basic knowledge of testing software is required

Nice To Haves

Experience with testing API's, using AI tooling for testing, and querying document databases (ex. MongoDB) preferred.
Previous experience in creating and deploying software (e.g. internship, class-based project, personal project, research opportunity, non-profit work, etc.)
Experience solving complex problems and working through challenging requirements
Ability to test software and question features or behavior is desirable, but not required.

Responsibilities

Collaborate with technology experts
Learn new technologies and languages relevant to the team
Experience testing and supporting software used by thousands of schools
Exposure to product development – customer interviews, product research, and prioritization
Attend intern professional, personal, and social development events
Performing all aspects of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation