Intern - IT/IS/MIS

The Manitowoc Company•Greencastle, PA

About The Position

Support the Information Systems team with operational activities, technology initiatives, and project-based assignments while gaining broad exposure to how enterprise technology enables a global manufacturing organization. This internship provides hands-on experience across Infrastructure Operations, Digital Workplace, ERP, Enterprise Applications, data analytics, automation, and digital transformation. Assist with documentation, process mapping, technology research, and continuous improvement activities. Support data analysis, reporting, and the development of actionable insights for technical and business teams. Participate in application and ERP testing, issue documentation, process improvement, and user adoption activities. Help develop user guides, training materials, and other resources that support effective use of enterprise technologies. Assist with user support and operational work involving Microsoft 365, collaboration platforms, infrastructure, and enterprise applications. Explore workflow automation, artificial intelligence enablement, and other opportunities to improve efficiency and the employee experience. Participate in team meetings and collaborate with Information Systems professionals and business stakeholders. Contribute to assigned projects and present recommendations or deliverables at the conclusion of the internship. Complete other Information Systems projects and duties based on business needs.

Requirements

  • Must be enrolled at an accredited college or university pursuing a bachelor’s degree in Information Technology, Information Systems, Computer Science, Data Analytics, Cybersecurity, Business, or a related field.
  • Basic understanding of information technology concepts through completed coursework, projects, or relevant experience.
  • Proficiency with Microsoft Office and an interest in enterprise technologies, applications, data, automation, or digital transformation.
  • Strong analytical, problem-solving, organizational, and attention-to-detail skills.
  • Effective written and verbal communication skills, including the ability to document work and present findings.
  • Ability to learn new technologies, manage assigned priorities, and work both independently and collaboratively.
  • Ability to maintain confidentiality and exercise sound judgment when working with business and technology information.

Nice To Haves

  • Prior technical work experience is not required; curiosity, initiative, and a willingness to learn are essential.

Responsibilities

  • Assist with documentation, process mapping, technology research, and continuous improvement activities.
  • Support data analysis, reporting, and the development of actionable insights for technical and business teams.
  • Participate in application and ERP testing, issue documentation, process improvement, and user adoption activities.
  • Help develop user guides, training materials, and other resources that support effective use of enterprise technologies.
  • Assist with user support and operational work involving Microsoft 365, collaboration platforms, infrastructure, and enterprise applications.
  • Explore workflow automation, artificial intelligence enablement, and other opportunities to improve efficiency and the employee experience.
  • Participate in team meetings and collaborate with Information Systems professionals and business stakeholders.
  • Contribute to assigned projects and present recommendations or deliverables at the conclusion of the internship.
  • Complete other Information Systems projects and duties based on business needs.
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