Intern - IT, Desktop Technician

FAIRWINDS Credit Union • Orlando, FL

15h • $15 • Onsite

About The Position

Financial Freedom Happens Here – and it starts with YOU. At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you. We are seeking a motivated and tech‑savvy IT Desktop Technician Intern to support our Information Technology Services team. This internship offers hands‑on experience providing front‑line technical support in a professional environment while learning how enterprise IT teams operate. This is a 20-hour per week, in-office internship opportunity that runs through July 31st, 2026 and offers $15 per hour in compensation. We also offer flexible schedules to accommodate your school schedule, as well!

Requirements

• Currently enrolled in a degree or certificate program related to IT, Computer Science, or Information Systems
• Basic understanding of Windows operating systems and common applications
• Interest in hardware, troubleshooting, and customer support
• Strong communication skills and a professional, service‑oriented mindset
• Ability to follow instructions, ask questions, and learn quickly
• Reliable, organized, and able to handle confidential information appropriately

Responsibilities

• Provide basic desktop and end‑user support under the guidance of experienced IT professionals
• Assist with setup, imaging, and deployment of laptops, desktops, and peripherals
• Troubleshoot common hardware, software, printer, and connectivity issues
• Support employee onboarding and offboarding by preparing and collecting equipment
• Assist with ticket documentation and tracking in an IT service management system
• Help maintain IT inventory and asset records
• Shadow IT team members to learn troubleshooting techniques and best practices
• Contribute to basic documentation and knowledge base updates

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed