Intern, Investor Center - Cranberry Township, PA

Fidelity Investments•Cranberry Township, PA

1d•Onsite

About The Position

As a Branch Intern, you play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. Throughout the internship, you will participate in significant work assignments built to strengthen your knowledge of the financial services industry while developing critical business, communication, and relationship-building skills. You will collaborate with team members to address business challenges, identify opportunities for process improvements, and bring fresh perspectives that help enhance both client and business outcomes. This role is ideal for students who thrive in a fast-paced, customer-focused environment and are interested in exploring a future career in financial planning or wealth management. This is a 10-week, full-time summer internship running annually from June 7th, 2027 - August 13th 2027. This position is based on-site at the Investor Center location. Through Fidelity's FIDTERN Program, interns will gain hands-on experience supporting business-critical initiatives while receiving ongoing coaching and mentorship from managers and branch professionals. In addition to daily tasks, interns will join professional development programs, networking events, and learning opportunities. These are built to support their career growth and deepen their understanding of Fidelity's business and culture.

Requirements

Undergraduate students in your junior year of college
Interest in investing and wealth management
Experience in customer service, retail, sales or banking
Leadership experience and involvement in student organizations
Professional demeanor & collaborative problem-solving skills
Basic understanding of the current market, economy and economic trends
Ability to promote customer loyalty while providing outstanding customer experience

Responsibilities

Provide exceptional customer service.
Assist with a broad range of investment products and services.
Gain valuable exposure to personal investing and financial planning.
Participate in significant work assignments to strengthen knowledge of the financial services industry.
Develop critical business, communication, and relationship-building skills.
Collaborate with team members to address business challenges.
Identify opportunities for process improvements.
Bring fresh perspectives that help enhance both client and business outcomes.
Support business-critical initiatives.
Contribute ideas, ask questions, and take an active role in supporting branch initiatives.