Intern, Investor Center - Naperville, IL

Fidelity Investments • Naperville, IL

1d • $20 - $32 • Onsite

About The Position

As a Branch Intern at a Fidelity Investor Center, you will support the client experience by working alongside financial professionals to provide customer service and assist with investment products and services. The internship offers exposure to personal investing and financial planning through significant work assignments designed to build financial-services knowledge, business skills, communication skills, and relationship-building abilities. You will collaborate with colleagues on business challenges and process-improvement opportunities, contributing ideas to improve client and business outcomes.

This is a 10-week, full-time summer internship, scheduled annually from June 7, 2027, through August 13, 2027. The position is based on-site at the Investor Center. Through Fidelity’s FIDTERN Program, interns support business-critical initiatives and receive coaching and mentorship from managers and branch professionals. Interns also participate in professional development programs, networking events, and learning opportunities.

The Branch Intern joins a collaborative, customer-focused team that helps individuals and families pursue long-term financial goals. Interns are integrated into the team and encouraged to contribute ideas, ask questions, and support branch initiatives. They can also connect with fellow FIDTERNs and professionals across Fidelity through in-person and virtual experiences.

Fidelity will not provide immigration sponsorship for this position. The base salary range is $20–$32 per hour; placement within the range varies based on job responsibilities and scope, geographic location, relevant experience, and other factors. The application window closes when the position is filled or unposted. Fidelity’s business is subject to securities, investment, retirement-related, and other laws and regulations that may restrict hiring or associating with individuals with certain criminal histories. Certifications listed: Series 07 - FINRA and Series 66 - FINRA.

Requirements

• Be an undergraduate student in the junior year of college.
• Have an interest in investing and wealth management.
• Have experience in customer service, retail, sales, or banking.
• Demonstrate leadership experience and involvement in student organizations.
• Have a professional demeanor and collaborative problem-solving skills.
• Have a basic understanding of the current market, economy, and economic trends.
• Be able to promote customer loyalty while providing an outstanding customer experience.

Responsibilities

• Provide customer service to clients at a Fidelity Investor Center.
• Assist with a broad range of investment products and services.
• Complete significant work assignments and support business-critical initiatives.
• Collaborate with team members to address business challenges and identify process-improvement opportunities.
• Contribute ideas and support branch initiatives.
• Participate in professional development programs, networking events, and learning opportunities.

Benefits

• Ongoing coaching and mentorship from managers and branch professionals.
• Professional development programs, networking events, and learning opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed