Intern - Information Technology

IREX • Washington, DC

13d • $19 • Onsite

About The Position

IREX is seeking an Information Technology (IT) Intern to support its global operations by assisting the DC-based IT team with day-to-day activities. The intern will help provide technical support to staff, maintain IT systems and inventory, and assist with audiovisual (AV) setups for meetings and events. This is a hands-on learning opportunity within a dynamic nonprofit environment, offering exposure to Office 365 tools and IT operations at a global organization.

Requirements

• Must be enrolled in an accredited college or University, and pursuing a degree in Information Technology, Computer Science, or related field
• Holds a min. GPA of 3.2/4.0
• Ability to install, configure, update, and troubleshoot IT equipment and software for IREX staff and visitors
• Thorough knowledge of MS 365 applications
• Superior people/customer service skills

Responsibilities

• Install, configure, update, and troubleshoot IT equipment and software for IREX staff and visitors
• Provide technical support and guidance via phone, email, or in person
• Assist with AV equipment setup and troubleshooting for meetings and events (cameras, screens, microphones, etc.)
• Document and report IT incidents, service requests, and solutions
• Follow IREX policies and procedures regarding IT security and compliance
• Collaborate with IT team members on projects and daily tasks

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees