Intern, Global Help and Support Operations Content and Development

The Church of Jesus Christ of Latter-day Saints • Salt Lake, UT

2d • Hybrid

About The Position

The mission of this position is to help Church members fulfill their divinely appointed responsibility to discover their families through family history methods, submit their names to the temple for saving ordinances, and to help bring souls unto Christ. This position is primarily for educational or religious purposes and should be used for providing valuable educational experiences for the Intern. It is to give the Intern an opportunity to see how the principles and practices learned in their educational institutions are applied in a real work setting. Under general supervision, the Intern performs work as assigned by the department. This position is one of many focal points for all written and audiovisual training materials for the Church's geographical areas. The incumbent will be fully accountable with supervision to ensure product reliability in instructional content, style, clarity, and usability. Products of this section are used worldwide by employees, Church service missionaries and volunteers, members, and the general public with diverse skills and in varying cultural environments.

Requirements

• Currently enrolled in higher education or have graduated within the last 12 months.
• Able to learn quickly, take initiative, work with peers in other departments, contribute to meetings, and maintain the workforce culture and remote workforce policies.
• Knowledgeable of temple and family history work.
• Experienced with familysearch.com.

Nice To Haves

• Good communication skills, express ideas clearly and are efficient in following directions.
• Professional and confident with experience in instructional design, adult learning theory, technical writing skills, AI development, systems, and tools.
• Independence in working, tact, and diplomacy.
• Sound judgment of Church doctrine, history, organization, policy, and protocol.

Responsibilities

• Develop instructional processes and procedures for systems, Family History tools, soft skills, and Outreach initiatives, as well as other learning resources, as directed.
• Participate in management, reports, and maintenance tasks with content and translation.
• Ability to prioritize responsibilities and recognize when it’s appropriate to multitask or focus on one project at a time.
• Helps to ensure timely support of the department of short and long-range projects by adhering to project tracking methods.
• Willing to develop professional skills by accepting other opportunities for growth in technical and leadership areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees