Intern, Customer Success/Service Sales Specialist

Hologic • San Diego, CA

1d • $21 - $30 • Onsite

About The Position

Help Customers, Drive Success: Join Hologic’s Customer Success Internship! Ever wondered what it takes to keep healthcare running smoothly behind the scenes? Our Customer Success team is all about supporting customers who rely on Hologic’s service—making sure billing is accurate, service visits happen on time, and customers stay happy. We’re looking for a motivated intern who wants to learn the ropes, reach out to clients, and help us keep those good vibes (and good service!) rolling. When you join Hologic as a Summer Intern, you’re not just clocking in for a job—you’re jumping into a global team full of motivated, creative, and dedicated people (basically, your future favorite coworkers). This is your chance to shine, show off what you know, and bring your energy and ideas to projects that make a real difference for people all over the world. On top of hands-on experience in your field, our College Relations team will hook you up with opportunities to learn about the company, meet leaders, and build the skills you’ll need to launch your career. Consider this your backstage pass to the future of healthcare innovation. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #LI-EK1

Requirements

• You can work full-time during the summer (May/June - August/September).
• You’re currently working on your Bachelor’s or Master’s degree, with at least one semester left after the internship.
• Your major is in Marketing, Business, Analytics, or something similar.
• You’re heading into your junior or senior year.
• You know how to get your point across, whether you’re writing or speaking.
• You’ve got some experience with MS Office—Excel, Word, and PowerPoint are your trusty sidekicks.
• You enjoy connecting with people and aren’t afraid to pick up the phone.
• You’re a natural problem-solver who’s curious about how businesses run.
• You can roll with feedback and adapt to new challenges—bonus points if you do it with a smile!

Responsibilities

• Reach out to customers with overdue preventive maintenance (PM) and share our special promotional offer—think of yourself as a friendly PM superhero!
• Explain the value of regular service check-ups (and why skipping them is a risky move).
• Log your customer conversations and progress like a pro—details matter!
• Team up with sales, service engineers, and marketing to make sure everyone’s on the same page.
• Help track how your outreach boosts revenue and brings customers back into the fold.

Benefits

• The chance to work with a team that’s genuinely invested in your growth.
• Networking, mentorship, and skill-building opportunities—all designed to help you thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees