Intern, Community Management (Consumer)

M Booth•New York, NY

1d•Hybrid

About The Position

This is an exciting opportunity to learn from industry leaders, experience inspiring agency life, and work on real projects for our INCREDIBLE clients. We are looking for a Community Management Intern to join our Consumer practice group! You will collaborate on team brainstorms, media and influencer outreach, and event coordination. This is a great opportunity for an aspiring entry-level candidate to grow with hands-on client work. We also want our interns to work together. You will have the opportunity to collaborate on a summer internship project that you will present to the M Booth leadership team (and possibly a client!) at the end of the program!

Requirements

Aspiring entry-level candidate
Familiarity with TikTok and Instagram
Understanding of pop culture and the digital landscape
Ability to communicate clearly
Solutions-first attitude

Nice To Haves

Experience with community management
Experience with content creation
Experience with social media analytics

Responsibilities

Schedule internal and client calls, set agendas, and circulate recaps that keep everyone aligned.
Maintain client folders, databases, and brand assets to ensure the team has what it needs for publishing and creative execution.
Anticipate team needs, ask smart questions, and keep trackers updated to log community engagements and flag opportunities.
Assist with event logistics and digital mailers, including occasional on-site support at live events (roughly once per quarter).
Start to own some daily community management for our Brands across TikTok and Instagram, finding the right places to engage and responding in the established brand voice, with guidance from your team.
Draft and post comments aligned with brand protocols; flag potential issues before they escalate.
Translate trends, tone shifts, and cultural moments into actionable content ideas; develop light, timely content when speed matters.
Manage earned social coverage and engagement trackers on an ongoing basis.
Partner with the Analytics team on reporting for influencer campaigns, social content, and real-time moments.
Surface trend-informed recommendations and stay current on pop culture and the digital landscape.
Join client meetings to share pulse checks and handle proactive email communication for your workstreams.
Keep teammates informed on project status and capacity, and bring a solutions-first attitude to the team.