Intern, Commercial Operations (Data Analytics & CRM Governance)

RepliGen Corporation • Waltham, MA

6d

About The Position

Repligen Corporation is seeking a highly motivated Summer Intern to support our Commercial Operations team. This role will focus on data analytics, CRM optimization, and foundational governance across Salesforce and SAP. This is a hands-on opportunity to work at the intersection of data, systems, and sales strategy, helping improve how we manage customer data, territories, and commercial execution globally. This role is expected to model our Leadership Behaviors—Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and Accountability & Results—in all aspects of work.

Requirements

• Currently pursuing a Bachelor’s or Master’s degree in Business, Data Analytics, Information Systems, or related field
• Strong analytical skills with attention to detail
• Interest in data, systems, and sales operations
• Proficiency in Excel (required)
• Strong communication and organizational skills

Nice To Haves

• Exposure to CRM or ERP systems is a plus
• Familiarity with data visualization tools (Tableau, Power BI) is a plus

Responsibilities

• Analyze and assess data quality within Salesforce (accounts, opportunities, leads)
• Identify duplicates, inconsistencies, and gaps across customer and account data
• Develop dashboards and reports to track data quality, pipeline hygiene, and sales activity
• Support ongoing data cleanup initiatives to improve CRM reliability and usability
• Work alongside Inside Sales Leader to provide account intelligence and support the inside sales programs with relevant data and information
• Partner with the Inside Sales Leader to deliver account intelligence and support Inside Sales programs through data-driven insights and actionable analytics
• Assist in evaluating data synchronization between SAP and Salesforce
• Help define governance rules for account creation, ownership, and hierarchy alignment
• Document current-state data flows and recommend improvements for system consistency
• Support the establishment of a scalable data governance framework
• Conduct territory analysis to support alignment and coverage optimization
• Assist in defining and validating account hierarchies across global customers
• Partner with Commercial Operations to ensure accurate account segmentation and ownership logic
• Contribute to the design of territory models leveraging Salesforce ETM principles
• Document business processes related to CRM, territory management, and data governance
• Identify opportunities to streamline workflows and reduce manual effort
• Support broader Commercial Operations initiatives as needed (deal desk, reporting, analytics)

Benefits

• paid time off
• health/dental/vision
• retirement benefits
• flexible spending accounts
• variable cash programs (bonus or commission)
• equity as part of the compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed