About The Position

This is a 3-month paid internship opportunity for individuals currently pursuing an undergraduate (BS) or graduate (MS) degree. The intern will gain hands-on experience working for a HealthTech company, supporting the Multi-Vendor Services (MVS) business as a Biomedical Equipment Technician Intern for Philips customers in the Valhalla, NY area. The role involves supporting customer relationship management through technical assistance with installing, troubleshooting, servicing, and maintaining equipment at customer sites, supporting service revenue activities, and adhering to state and federal regulatory requirements. The position is onsite Monday-Friday, 8 AM-5 PM.

Requirements

  • Currently pursuing a minimum of a BS in Electronics, Engineering, Healthcare or related field.
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation: Work in a hospital/healthcare environment; adhere to requirements.
  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

Nice To Haves

  • Experience or interest in a medical service environment or other electromechanical industries.
  • Experience with general biomedical equipment, patient monitoring, ventilators, defibrillators, and/or infusion pumps.
  • Knowledge and use of all necessary tools and test equipment.

Responsibilities

  • Support the completion of preventative maintenance (PM), Field Change Orders (FCOs), installations, and related tasks under supervision.
  • Assist with diagnosing and resolving electronic, network, and mechanical issues.
  • Utilize service manuals, tools, training, support resources, and escalation processes to resolve customer and system issues.
  • Deliver strong customer service by supporting customer entitlements and setting clear expectations.
  • Understand the customer’s business and support priorities.
  • Actively participate as a member of the onsite work team and contribute to team processes.
  • Identify learning and training opportunities and seek opportunities to build technical capability.
  • Complete administrative duties including timesheets, service work orders, expense reports, and documentation.
  • Adhere to required training, quality, and safety guidelines.

Benefits

  • Paid internship
  • Overtime eligible
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