Intern - Behavioral Health

RINCON FAMILY SERVICES•Chicago, IL

6d•Hybrid

About The Position

The Intern will support Rincon Family Services through hands-on learning and meaningful participation in organizational activities, projects, and day-to-day operations. Interns may be placed within various departments based on organizational needs, educational background, interests, and available opportunities. This position is designed to provide students and emerging professionals with practical experience in a nonprofit community-based organization while developing professional, communication, organizational, and problem-solving skills. Interns will work under the guidance and supervision of assigned staff and may assist with projects, research, administrative activities, community programs, client services, or other department-specific responsibilities. Internship assignments may be available across a variety of our locations.

Requirements

Currently enrolled in a college, university, graduate program, or other relevant educational program, or recently graduated.
Area of study may vary depending on the internship placement and department.
Strong written and verbal communication skills.
Ability to work collaboratively in a diverse and professional environment.
Ability to maintain confidentiality and comply with organizational policies and procedures.
Strong analytical and problem-solving skills.
Excellent communication skills.
Solid technical knowledge and attention to detail.
Proficiency with various operating systems.
Excellent understanding of network protocols and hardware components.
Degree in computer science or a related field (recommended).
Relevant certification in IT support or equivalent professional experience.

Nice To Haves

Previous work, volunteer, academic, or community experience is a plus but not required.
Specific qualifications may vary depending on the department and internship assignment.

Responsibilities

Assist assigned department with daily activities, programs, projects, and operational needs.
Support staff with administrative, organizational, research, and program-related tasks.
Assist with preparation, coordination, and implementation of behavioral health programs, groups, workshops, and client support activities as appropriate.
Participate in department meetings, case discussions, trainings, and other team activities as appropriate and within the intern’s scope of practice.
Complete assigned tasks and projects accurately, professionally, and within established timelines.
Observe and support staff in providing client-centered, culturally responsive, and trauma-informed services.
Assist with special projects that support Rincon’s behavioral health programs, services, and organizational goals.
Gather and organize information to support program development, quality improvement, community outreach, and client services.
Participate in projects that provide opportunities to apply academic knowledge in psychology, social work, counseling, public health, human services, or related fields to real-world behavioral health settings.
Communicate professionally, respectfully, and appropriately with clients, staff, community partners, and other stakeholders.
Support a welcoming, respectful, and nonjudgmental environment for clients and community members.
Assist staff with client-facing activities and engagement opportunities as appropriate and within the intern’s training and scope of responsibilities.
Work collaboratively with behavioral health staff, interdisciplinary team members, and other departments.
Ask questions, seek supervision and guidance, and communicate progress, concerns, and barriers related to assigned responsibilities.
Participate in opportunities to learn about Rincon’s behavioral health programs, services, populations served, and community partnerships.
Assist with maintaining accurate and organized behavioral health records, documents, files, and program materials in accordance with organizational policies and applicable confidentiality requirements.
Assist with data entry, scheduling, correspondence, resource coordination, preparation of materials, and other administrative activities related to behavioral health services.
Support collection and organization of program data, outcome measures, and other information used to evaluate and improve behavioral health services.
Follow established procedures, organizational policies, ethical standards, and applicable requirements related to behavioral health services.
Maintain confidentiality and appropriately handle protected, sensitive, and client-related information.
Demonstrate appropriate professional boundaries when interacting with clients, staff, and community partners.
Develop practical behavioral health and workplace skills through hands-on experience, supervision, mentorship, and observation.
Apply knowledge and skills gained through academic coursework, training, or previous experience to behavioral health programming and service delivery.
Develop an understanding of behavioral health systems, community-based services, prevention and intervention strategies, and available community resources.
Learn about the needs, strengths, and experiences of individuals and communities served by Rincon.
Participate in trainings and learning opportunities related to behavioral health, trauma-informed care, cultural responsiveness, client engagement, confidentiality, and professional ethics as available.
Seek and incorporate feedback to strengthen professional communication, teamwork, organization, and behavioral health-related skills.
Participate in opportunities to learn about different functions within a community-based behavioral health nonprofit organization.
All other duties as assigned.