Intern - Auto Claims Analyst

Hanover Insurance GroupWorcester, MA
Hybrid

About The Position

Our Claims Auto Property Damage team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options. This is a hybrid work arrangement for the Worcester, MA office location.

Requirements

  • Currently enrolled in a bachelor's degree or advanced degree program
  • Cumulative GPA of 3.0 or higher preferred
  • Ability to commit to a full time 10-week internship program
  • Ability to work in the U.S. without requiring sponsorship now or in the future
  • Strong interpersonal, verbal, and written communication skills
  • Demonstrates initiative, creativity and analytical skills
  • Thinks critically and anticipates, recognizes, identifies, and develops solutions

Nice To Haves

  • Marketing, sales, or customer service background preferred

Responsibilities

  • Support the Auto Property Damage group within our Claims Department
  • Use analytical skills to the development and enhancement of unique propriety business tools that drive optimization and consolidation of agent partners business
  • Collect, analyze, and report data to meet customer needs
  • Assist in the developing tools, processes and reporting analytics in support of business growth and needs
  • Communicate with customers, external partners and internal departments frequently
  • Develop data and reports for field and customers to articulate value to agent partners and customers
  • Provide accurate analytical support to team supported ensuring results are validated and accurate
  • Summarize information and effectively communicate analyses in writing and verbally to internal partners
  • Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing and evolving business environment
  • Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer
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