Intermodal Dispatcher/Customer Service

The Big Blue Box • Dallas, TX

1d • Onsite

About The Position

Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family! This role offers a competitive compensation and benefits package, significant growth potential, and the opportunity to be part of a dynamic team.

Requirements

• 2 year degree, Bachelors preferred
• Transportation/Management experience or will train the right candidate
• Proficient in Microsoft office products
• Computerized dispatch and record keeping
• Willingness to adapt to ever changing customer requirements
• Strong Interpersonal Skills
• Strong written and verbal communication skills
• Ability to multi-task and prioritize responsibilities
• Tolerance to ambiguity

Responsibilities

• Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility
• Data entry
• Track and tracking all orders
• Schedule appointments for imports/exports
• Driver paperwork
• Customer communication
• Problem solving before the issues result in service failures
• Timely clerical responsibilities to ensure completeness of job
• Chassis pickup and drop locations
• Other job duties as assigned

Benefits

• Dog-friendly office
• Casual attire
• Competitive compensation and benefits package
• Family feel
• Significant growth potential in the business and in the role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree