Intermediate Technologist Configuration Management

Gastops Limited • Ottawa, ON

10d • CA$65,000 - CA$85,000 • Hybrid

About The Position

This role helps manage engineering product data throughout its lifecycle. You will keep information accurate and up to date, support and track engineering changes, and assist with related meetings, reporting, audits, and process improvements. Working with cross-functional teams, you’ll also provide basic user support and help develop simple data tools. The ideal candidate is detail-oriented, organized, and comfortable working with data systems, with a strong focus on accuracy, collaboration, and continuous improvement.

Requirements

• Diploma or degree in engineering technology, IT, or a related technical field.
• Minimum 5 years of experience in configuration management, document control, or a related technical support role
• Solid hands-on experience supporting configuration identification, control, status accounting, and verification activities in a structured environment.
• Working knowledge of tools such as Windchill, Arena Empower, Teamcenter, Epicore, Business Central, SAP, or similar systems for managing configuration data and documentation.
• Experience participating in engineering change processes (ECR/ECO/ECN), ensuring proper documentation, tracking, and implementation of changes.
• Ability to maintain accurate records, manage controlled documents, and support bill of materials (BOM) updates and version control.
• Basic to intermediate knowledge of applicable standards (e.g., ISO 9001, ISO10007, or SAE-EIA-649C) and compliance practices.
• Strong accuracy in data entry, validation, and audits, ensuring integrity of configuration information.
• Ability to identify inconsistencies, investigate discrepancies, and support resolution with guidance from senior team members.
• Experience working with engineering, quality, production, or IT teams to gather and maintain configuration data.
• Comfortable following established procedures while contributing ideas for incremental improvements.
• Able to clearly document information and communicate status updates to stakeholders.
• General understanding of product structures, systems, or IT environments relevant to the organization.
• Competent in Microsoft Office (Excel, Word, PowerPoint) and comfortable working with data systems and databases

Nice To Haves

• Entry-level or working toward certifications (e.g., CMII) considered an asset

Responsibilities

• Support Configuration Management Activities — Assist with configuration identification, product structuring, and baseline management for engineering product development projects.
• Coordinate Change Management Processes — Support engineering changes for products in production by reviewing change requests for compliance to established standards, organizing and facilitating change control board (CCB) meetings, tracking change status, and following up on action items.
• Contribute to Process Improvement — Participate in continuous improvement initiatives to enhance configuration management processes, tools, and methodologies.
• Support Audit Activities — Assist in planning and executing configuration management audits, ensuring alignment with industry standards and organizational objectives.
• Produce Reports & Metrics — Develop and maintain configuration audit reports, status reports, and key performance indicators (KPIs) to support visibility and decision-making.
• Develop Data Analysis Tools — Design and implement tools and scripts (e.g., MS Access or similar) to organize, compare, and analyze engineering data across PLM, ERP, and related systems.
• Provide User Support & Training — Deliver training, coaching, and ongoing support to end users on configuration processes, tools, and reporting capabilities.
• Adapt to Changing Priorities — Manage workload effectively and adjust priorities as needed to meet evolving program timelines and business requirements.

Benefits

• Salary Range for this position: $65,000–$85,000 (final compensation will be based on experience, skills, and fit)
• Bonus or Profit sharing and share purchase programs
• Comprehensive health and wellness benefits
• Opportunities for growth and development
• Social activities, company sponsored events and opportunities to give back to our local community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree