Intermediate Quality Assurance Analyst

Journal TechnologiesLos Angeles, CA
Hybrid

About The Position

Intermediate Quality Assurance Analyst We are seeking a highly motivated and detail-oriented Intermediate Quality Assurance (QA) Specialist to join our hybrid team. In this role, you will play a key part in ensuring the quality, reliability, and performance of our products, maintaining high standards and delivering exceptional outcomes that meet both customer and business requirements.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience
  • 3-5 years of experience in Quality Assurance, with demonstrated ownership of testing strategy and delivery
  • Strong hands-on experience executing both manual and automated testing using modern QA methodologies and frameworks.
  • Hands-on experience with both manual and automated testing frameworks
  • Strong working knowledge of SQL and scripting languages
  • Experience with automation tools such as Selenium or similar frameworks
  • Excellent analytical, problem-solving, and debugging skills
  • Strong communication skills with the ability to influence both technical and non-technical stakeholders
  • Proven ability to manage multiple priorities and drive results in a fast-paced environment
  • High attention to detail with a proactive, ownership-driven mindset
  • Experience contributing to or leading Knowledge Management and QA process improvements
  • Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.
  • Canadian or U.S. citizens or permanent residents due to employment authorization requirements.

Responsibilities

  • Lead the design, development, and maintenance of comprehensive test strategies, plans, and test cases
  • Execute and oversee manual and automated testing to ensure software quality, performance, and reliability
  • Drive regression testing efforts to validate system stability across releases
  • Identify, document, prioritize, and track defects through to resolution, ensuring high-quality outcomes
  • Partner closely with development teams to troubleshoot issues, validate fixes, and ensure seamless integration
  • Participate in design and requirements reviews, providing expert QA input to improve product quality early in the lifecycle
  • Provide actionable feedback on usability, functionality, and overall system performance
  • Collaborate with cross-functional teams to ensure consistent, high-quality product delivery
  • Monitor and report on QA metrics, test progress, and defect trends to stakeholders
  • Champion QA best practices, standards, and continuous improvement initiatives
  • Mentor and support junior QA team members as needed
  • Commitment to staying current with emerging QA technologies, automation tools, and industry best practices.

Benefits

  • Competitive compensation
  • Quality medical, dental and vision coverage.
  • Competitive paid time off as well as paid holiday time.
  • 401(k) retirement (US) and GRRSP (CDN) programs.
  • Annual professional development funds - $1,500 USD annual per employee.
  • Book subscriptions with an extensive library in each office for personal and professional growth.
  • Flexible working hours which you can coordinate with your supervisor.
  • Ability for employees to work from a remote location (e.g., home) or office.
  • Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
  • Travel opportunities between Journal Technology offices and with clients.
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