Intermediate QA Analyst

WestJet Group•Calgary, AB

21h•Onsite

About The Position

WestJet is seeking a Intermediate Quality Assurance Analyst to join our IT-Airport Solutions Delivery team. This individual should exhibit a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an Agile environment. As part of the Airport Platforms & Tools team, the Intermediate Quality Assurance Analyst, will have day to day ownership of quality tasks for projects, products, and systems within WestJet. They will oversee and/or participate in the test case development, execution of tests, defect management, coordination of test activities on projects and development of automation strategies. Through their passion for quality, this role will embrace and help evolve the quality processes within the larger QMO team and influence improvements within the development processes. A significant part of this role will be finding and implementing automation opportunities that optimize testing efficiency and effectiveness.

Requirements

Completed post-secondary education
3-5 years QA experience
Experience with Java, Javascript and other programming languages
Experience with Azure DevOps Test Plans module, Complete Azure DevOps pipelines, releases etc for Test case Creation and Execution
Experience with Agile software development processes
Experience analyzing the quality needs for projects, estimating the associated resources and effort, managing the execution, mitigating, and communicating risks, and reporting on the test results
Understanding and practical application of software QA practices as it applies to different development methodologies
Experience creating clear and concise documentation in the form of test strategies/plans/test cases/scenarios/checklists and defects
Experience scripting, maintaining, and executing automated Web Service and UI tests using ReadyAPI or Postman and Selenium, Cypress or Playwright
Experience creating automation strategies that can target high value tests from various layers of any application while utilizing tools and frameworks best suited for each use case
Excellent verbal and written communication skills using all mediums and the ability to interact effectively with all levels of the organization in clear, concise and crisp way
Strong analytical and problem-solving skills combined with a positive attitude, taking a team-based approach
Dedicated to improving and exceeding business and guest experiences along with the team level and personal goals
Proven ability to meet timelines while delivering quality work
Experience with SQL querying relational databases such as Oracle or MS SQL Server
Showing initiative to identify and champion ideas for improving efficiency and effectiveness of development processes and follow through to completion of ideas including documentation
Experience with Sabre tools such as Interact
Govern Quality Assurance process across the Commercial Technology Innovation community development model

Nice To Haves

Airline domain experience would be an asset

Responsibilities

Work collaboratively with Senior QA, product, engineering, and stakeholders to consistently deliver on QA tasks and help evolve QA processes
Maintain a positive attitude and contribute to the cohesion and effectiveness of the team
Empowers others by sharing knowledge with peers by means of pairing, documentation and presentations
Maintain and expand professional and technical knowledge through attending educational workshops, conferences, review of professional publications and participating in professional societies
Collaborate effectively with Product Managers, Product Owners, Business Analysts, Developers, and integration partners as required
Perform functional, integration, regression and system testing including compatibility and/or coordinate with support teams to complete performance, security, failover and recovery or other types of testing (i.e. smoke and sanity) as required based on the project
Perform manual and script automated API tests using ReadyAPI or Postman. (UI automation – Selenium, Playwright or Cypress and RestAssured – API. Programming Languages i.e. Java, JavaScript)
Assist in project/release/sprint planning/scrum for development of test strategies and plans
Develop and execute test cases that are in line with the business quality requirements
Based on project needs, identify, and utilize appropriate testing techniques such as functional & non-functional testing, risk-based testing, exploratory testing, white & black box testing, manual and automated testing
Utilize various automated testing tools to script data creation or automated functional tests (UI and API)
Defect management including the identification, prioritizing, logging, tracking and triaging of issues
Facilitate testing from a community development model
Evaluate, document, and communicate testing results to stakeholders to enable them to make decisions regarding project health with respect to QA
Other duties as assigned