Intermediate Field Service Technician
About The Position
Munters is seeking a hands-on Field Service Technician to travel to customer locations and troubleshoot, repair, and maintain commercial and industrial dehumidification equipment. The role involves working independently, solving technical problems, and delivering excellent customer service. Munters is a global leader in energy-efficient climate solutions for mission-critical processes, helping customers manage humidity, temperature, and energy use while reducing environmental impact. This is a highly mobile position requiring approximately 80% travel, including air travel and overnight stays that may last several days. The role may also involve on-call rotation, occasional weekend or holiday work, outdoor work in varying weather, and work at heights of six feet or more. The technician must safely perform the physical responsibilities described in the posting and use required safety equipment.
Requirements
- Three to five years of experience in commercial or industrial HVAC, or a combination of relevant work experience and HVAC/R vocational training.
- Experience working with HVAC and refrigeration systems and components.
- Basic knowledge of electrical schematics.
- Strong diagnostic and troubleshooting skills.
- Clear written and verbal communication skills.
- Ability to work independently and provide a high level of customer service.
- Ability to obtain CFC certification within 90 days of employment.
- High school diploma or equivalent.
- HVAC school, trade school, or equivalent technical training.
- Ability to safely perform the physical responsibilities of the role, including standing and walking for up to eight hours per day; climbing, stooping, kneeling, crouching, reaching, pushing, and pulling; lifting up to 55 pounds using proper lifting techniques; and occasionally exerting up to 75 pounds of force.
- Ability to wear required safety equipment, including safety glasses, safety boots, hard hats, hearing protection, and fall-protection equipment.
- Visual acuity to read technical information, review data, and work with computer systems.
Nice To Haves
- Commercial or industrial HVAC/R experience.
- PLC experience.
- EPA Universal Section 608 certification.
- CFC license or certification.
- Additional technical or trade-school training.
Responsibilities
- Travel to customer sites to service and support Munters equipment.
- Diagnose equipment issues and complete necessary repairs.
- Perform preventive maintenance and troubleshooting.
- Train customers on the safe and effective operation of standard Munters equipment.
- Prepare clear, detailed field service reports.
- Communicate professionally with customers in person, by phone, and in writing.
- Identify opportunities to support customers with additional service or equipment solutions.
Benefits
- Competitive compensation.
- Health, dental, and vision insurance.
- Vacation and paid time off.
- A 401(k) retirement plan with employer matching.
- Professional development opportunities.
- Tuition reimbursement and conference attendance opportunities.
- Company-sponsored events and team-building activities.
- Modern equipment and tools to support your work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
