Intermediate Decision Science Analyst - P&C Claims Analytics

USAA•Tampa, FL

2d•$77,120 - $147,390•Hybrid

About The Position

This role, within defined guidelines and framework, provides decision support for the Claims business area. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and inspire change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. This position offers a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Plano, TX, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a business or quantitative field; OR 4 years of relevant education and/or experience.
2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e.P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline.
Demonstrates intermediate knowledge of mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.

Nice To Haves

2+ years’ recent USAA Claims experience
Successful completion of a real-world analytical project, either on-the-job or through a case study or hackathon
Experience presenting analytical concepts, including data visualizations, to a non-technical audience
Experience with SQL/Snowflake
Experience with data analysis using Python, R, and/or Tableau
US military experience gained through military service or gained as a military spouse / domestic partner

Responsibilities

Leverages intermediate business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.
Applies scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
Translates recommendation into communication materials to effectively present to colleagues for peer review and senior/lead analysts.
Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
Supports identifying and gathering the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Delivers analysis/findings in a manner that conveys understanding, influences up to mid level management, garners support for recommendations, drives business decisions, and influences business strategy.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.