Interior Designer, Décor Direct

Schell Brothers•Rehoboth Beach, DE

20d•Hybrid

About The Position

Décor Direct, part of the Schell Brothers family, offers interior design services, furniture, and window treatment sales. As a subsidiary of Schell Brothers, Décor Direct collaborates with homeowners to personalize their new houses into homes by providing interior design services, furnishings, window treatments, lighting, wallcoverings, rugs, and more. This role requires interior design expertise, relationship building, project organization, and sales skills. The ideal candidate is creative, organized, comfortable managing multiple clients and projects, and dedicated to providing an exceptional client experience.

Requirements

Customer service minded
Strong understanding of space planning
Strong presentation and consultative skills
Ability to manage multiple projects, deadlines, and client relationships simultaneously
Comfortable learning and utilizing CRM, Sales, proposal, and project management software
Self-motivated with the ability to work independently while contributing to a collaborative team environment
Must be self-directed, have excellent initiative and organizational skills
Excellent verbal and written communications

Nice To Haves

Previous interior design, residential design, furniture, or home furnishings experience preferred
Familiar with Acumatica
Familiar with Zoho CRM
Familiar with Floorplanner
Familiar with Google Applications including Gmail, Sheets, Slides, and Drive
Familiar with Microsoft applications including Word, Excel, Powerpoint

Responsibilities

Conduct virtual and in-person design consultations to understand client lifestyle, aesthetic, functional needs, budget, and project goals.
Build strong, trusted relationships with homeowners throughout the design and sales process.
Maintain consistent and timely communication with clients throughout the design process.
Proactively follow up on open proposals, pending selections, and clients awaiting payment and decisions.
Deliver a high level of customer service that reflects the Décor Direct and Schell Brothers experience.
Create lookbooks and space plans that consider scale, proportion, and functionality.
Maintain continuous knowledge of current industry trends, products, materials, vendors, and resources.
Guide clients towards selections that align with their design goals and budget while supporting Décor Direct’s sales and profitability objectives.
Collaborate with the Sales Administrator and Production Team to ensure complete and accurate project handoff after sale acceptance.
Attend client deliveries.