Interior Design Professional | Retail Sales - Watchung, NJ

Ethan Allen•Watchung, NJ

5d•Hybrid

About The Position

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us. The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment. Some projects may require a team or partnership-based approach.

Requirements

Minimum High School Diploma or equivalent with relevant work experience.
Minimum of one (1) year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills with excellent oral and written communication skills also required.
General understanding of how to utilize social media and grass-roots marketing to develop a book of business.
Valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position.
Intermediate skill competency using digital floor planning technology.
Willing and capable of learning new technologies.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution, desirable.
Proven experience preferred.
3D applications a plus.
Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools.

Responsibilities

Create design solutions that are consistent with the customer’s preference and budget.
Sell Ethan Allen’s products and services.
Represent the Ethan Allen brand in all customer interactions.
Professionally greet customers to establish rapport and obtain appointments and in-home consultations.
Make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale.
Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.
Stay current on design and color trends to create fashionable design solutions.
Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.
Participate as required in all corporate sponsored marketing and training programs.
Educate customers on all the Ethan Allen sponsored finance options available to them.
Contribute towards the development and on-going upkeep of the design center’s portfolio.
Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers.
Enter orders utilizing the retail point of sale system.
Work cooperatively in maintaining a neat and orderly design center projection.
Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans.
Provide suggestions to modify plan based on reaching specific goals and objectives.
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence.
Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market.
Perform any other duties as required.