Interior Design Consultant
About The Position
Havertys Furniture is hiring Interior Design Consultants or Design Graduates to help customers create attractive, complete home décor designs and furnish their homes. Consultants work with customers and sales consultants, providing in-home, in-store, and virtual design consultations; creating floor plans and photo-realistic 3D renderings; and using design knowledge to support sales and customer decisions. The company offers paid training and an uncapped commission structure with a guaranteed income feature. The stated expected annual earnings are $55,000 to $100,000+, with a 2025 national average of $84,000 for Havertys Interior Design Consultants. The position requires working five days a week during retail hours, including nights and weekends. Consultants may also need to accommodate customers’ schedules for qualified home visits. Work takes place in furnished showrooms and at customer homes, in a fast-paced, customer-focused environment with a business-professional dress code.
Requirements
- Bachelor’s degree from a four-year college or university in interior design or a related field; or 2 to 4 years of related experience and/or training; or an equivalent combination of education and experience.
- Valid driver’s license with a clean driving record.
- Ability to drive and provide personal transportation to customer in-home appointments.
- Reliable transportation and verification of at least the minimum state-required car insurance.
- Experience with Microsoft Office.
- Ability to work five days a week during retail hours, including nights and weekends.
- Flexibility to meet customers’ schedules for scheduled qualified home visits.
- Ability to meet the physical demands of the role, including frequent standing, walking, sitting, handling or feeling objects, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling, and occasional lifting or moving of more than 20 pounds.
- Varying color recognition.
Nice To Haves
- ASID certification.
- Prior use of Room Planner software.
- Proficiency in Microsoft Office components, internet software, and full-shot image software.
Responsibilities
- Work with customers and sales consultants to design rooms and spaces and recommend furniture and accessories.
- Provide in-home, in-store, and virtual consultations to understand customers’ needs, style, investment, and spaces.
- Create floor plans and photo-realistic 3D renderings showing Havertys furniture and accessories in customers’ homes.
- Assist Sales Consultants in closing transactions by providing design knowledge to customers.
- Help schedule or attend qualified home visits with Sales Consultants.
- Coordinate with customers during home visits and final presentations to review selected items, pricing, and delivery schedules where applicable.
- Provide feedback to the Sales Consultant and Branch Manager after house visits and after completing floor plans and presentation boards.
- Assist Sales Consultants with creating special-order SKUs and increasing sales reserves.
- Give customers constructive feedback to help build sales and increase average tickets.
- Maintain knowledge of special sales, financing plans, delivery procedures, warranties, and other relevant offerings.
- Reinforce customer selections and help bring sales to closure.
- Use My Sales Center to access and follow up with customers as needed.
- Maintain knowledge of a broad range of furniture styles and products.
- Maintain sales levels and other key metrics as required by management.
- Participate in sales training on the sales floor to learn the Havertys customer engagement process.
Benefits
- Paid comprehensive training.
- Daily Pay Program allowing associates to draw pay between pay cycles.
- 401(k) program with a 4% company match.
- Medical, dental, and vision benefits.
- Paid time off, including vacation, sick time, personal days, and company holidays.
- Opportunities to advance within the company.
- Opportunities to give back to the community.
- Associate discount on merchandise.
- Team member referral bonus program.
- Educational financial assistance.
- Complimentary health and wellness program.
- Uncapped commission structure with a guaranteed income feature.
