Case Manager (Mental Health) - Mid City Commons

Alcott Center For Mental Health Services • Culver City, CA

4d • $23 - $26 • Onsite

About The Position

ALCOTT, A LEADING NONPROFIT AGENCY DEDICATED TO PROVIDING VITAL MENTAL HEALTH AND SUPPORTIVE HOUSING SERVICES TO LOW-INCOME ADULTS ACROSS LOS ANGELES COUNTY, IS SEEKING A COMPASSIONATE AND DEDICATED INTERIM HOUSING CASE MANAGER TO JOIN OUR INTERIM HOUSING TEAM. If you are passionate about helping individuals experiencing homelessness achieve stability and permanent housing, thrive in a collaborative environment, and believe in trauma-informed, client-centered care, this is an opportunity to make a meaningful difference in the lives of some of our community's most vulnerable individuals.

Requirements

• Bachelor's degree in Social Work, Psychology, Mental Health, Human Services, or a related field with at least one (1) year of experience working with individuals experiencing homelessness; OR High school diploma or GED with at least two (2) years of relevant experience serving individuals experiencing homelessness.
• Knowledge of trauma-informed care, harm reduction, crisis intervention, and housing-first principles.
• Familiarity with public benefits programs, housing navigation, and community-based resources.
• Strong communication, documentation, organizational, and advocacy skills.
• Ability to effectively manage multiple clients and priorities in a fast-paced environment.
• Proficiency using electronic documentation systems and Microsoft Office applications.
• Valid California Driver's License, acceptable driving record, and ability to meet Alcott's insurance requirements if driving is an essential job function.
• Successful completion of Live Scan and background screening.

Nice To Haves

• Experience working with individuals living with serious mental illness, substance use disorders, or co-occurring conditions is highly preferred.
• Military-experienced candidates are strongly encouraged to apply.

Responsibilities

• Provide comprehensive case management services to individuals residing in Alcott's interim housing programs, helping clients overcome barriers to housing while connecting them with essential community resources and supportive services.
• Welcome New Clients: Meet with new program participants within 24 hours of admission to complete intake, provide program orientation, review house guidelines, and help establish a welcoming environment.
• Build Trust: Utilize trauma-informed care and harm reduction principles to foster meaningful client relationships and encourage engagement in services.
• Ensure Compliance: Complete required intake documentation within established timelines and coordinate with the Program Manager when exceptions arise.
• Coordinate Care: Collaborate with Residential Aides and medical providers to support room assignments, medication delivery, and client needs during admission.
• Develop Individualized Plans: Complete assessments, develop personalized care plans, and support clients in achieving housing and personal recovery goals.
• Provide Ongoing Support: Conduct weekly client meetings, monitor progress, address barriers, and document all services in CHAMP.
• Connect Clients to Resources: Assist clients with obtaining identification, public benefits, medical care, transportation, employment resources, and permanent housing opportunities.
• Advocate for Success: Coordinate appointments, communicate with service providers, and advocate for client needs throughout their housing journey.
• Maintain Accurate Records: Ensure client files, assessments, consent forms, and case notes remain complete, accurate, and current.
• Monitor Progress: Provide regular updates to the Program Manager regarding client progress, challenges, and service outcomes.
• Collaborate Across Teams: Participate in interdisciplinary meetings, review Residential Aide shift reports, and coordinate care with internal and external partners.
• Support Program Operations: Complete 5x5 assessments, maintain required documentation, and perform additional responsibilities as assigned.

Benefits

• 100% employer-paid employee-only Medical coverage, with family coverage and PPO plan options available at an additional premium
• Vision and Dental coverage
• 403(b) retirement plan with a 6% employer match
• Paid vacation
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level