Interface Analyst - Senior - FT - Days

Luminis Health • Annapolis, MD

3d • $110,000 - $135,000 • Onsite

About The Position

The expert integration engineer takes organizational goals from vision to solution by performing gap analysis, purchase plan, resource assignment and oversight of development to achieve integrated systems. This role leads the integration engineer team to develop standardized solutions that are well documented and ensures the cross training of the team. This role acts as a project manager between the integration engineers, information systems, vendors and the remainder of the organization with limited guidance.

Requirements

• Epic Bridges certification.
• 5 years of documented experience working with application systems, programming concepts, analytical tools and HL7 interfaces to build integrated solutions.
• 3 years of documented experience leading teams on specific projects.
• Expert knowledge of HL7, interface engines and HL7 application systems and analyst tools.
• Knowledge of TCP/IP and networking.
• Proficiency with interface engine technology is required.
• Working knowledge of HL7, HL7 analytical tools, programming experience, EPIC Bridges, Corepoint interface engine, XML, NCPDP, X.12, FTP, FHIR, system workflows and system triggers.
• Familiar with nomenclature standards LOINC, SnoMed, CPT, NDC, ICD-9 and ICD-10.
• Experience in health care environment.
• Thorough knowledge of computer systems, software, monitoring tools, report writing tools and electronic communications as required related to assigned areas.
• Excellent written and verbal communication skills.
• Must be able to work effectively with diverse group of people.
• Excellent attention to detail.
• Project management experience.

Nice To Haves

• Experience with Epic, Corepoint and Healthcare electronic medical records preferred.

Responsibilities

• Manage and be responsible for a portfolio of projects related to assigned support areas in totality, including definition of projects, documented identification of major milestones and follow-through on all aspects leading to successful, on-time completion.
• Execute projects with a sense of urgency to drive them to completion while maintaining perspective on the wider Information Systems Portfolio and business demands.
• Prepare a Scope Document, prepare a work breakdown structure, understand differences in various ways to determine resource estimates, document stakeholders and prepare a RACI chart outlining responsibilities.
• Demonstrate appropriate judgment in escalating as necessary to maintain appropriate attention on projects.
• Keep stakeholders up to date on status; coordinate activity across multiple projects and manage projects using clearly defined and documented deadlines, budget and scope.
• Utilize critical path analysis to ensure projects stay on schedule.
• Ensure status reporting is proactive, up to date and appropriate for target audiences.
• Resolve team conflicts in a respectful, positive manner toward project goals prior to escalation to affective conflict between team members.
• Identify, research, and resolve operational issues arising as needed.
• Follow up with users in a timely manner to ensure problem resolution and take proactive measures to prevent recurrence.
• Enhance the presentation of Information Systems to the rest of the organization with delighting customer service.
• Proactively identify and promote strategic opportunities for improvement within assigned areas.
• Create and maintain documentation for all team-owned applications, including high and low-level architecture diagrams, vendor support contact information, service contract periods and pricing, product recalls, patient safety issues, storage requirements and growth, licensing requirements, age of infrastructure, and current and installed software product levels.
• Align and coordinate on the business goals and activity of customers, clearly articulating goals and areas of importance in relation to supported services.
• Demonstrate good judgment in system architecture, build and design decisions to ensure high reliability of services.
• Maintain positive and professional relationships with customers at all times.
• Provide appropriate prioritization of requests and projects in relation to the business goals of customers.
• Provide training to customers as required to maximize the benefit and utilization of Information Systems provided services.
• Communicate complex topics to lay customer audiences.
• Ensure familiarity with all services managed by their team and cross-train as necessary to provide management, rapid end-customer support, and issue resolution.
• Ensure the wider Information Systems department is familiar with supported services through presentations to staff, establishing cross-training opportunities, and through project planning opportunities.
• Act as a liaison in integration initiatives within Information Systems and other departments throughout the hospital.
• Attend seminars and training sessions necessary to maintain appropriate level of professional competence.
• Assist in ensuring all department, hospital, compliance, HIPAA and JCAHO guidelines are met.
• Oversee activities of vendors in all phases of installation, implementation, and training, applications and service upgrades.
• Serve as the primary contact for technical issues for secondary vendors with interfaces to the core applications.
• Serve as a day-to-day technical contact person between external vendors and other Information Systems Staff for interface related issues.
• Maintain positive vendor relationships.
• Negotiate strongly on behalf of Luminis Health and represent customer interests while continuing to grow the relationship through positive interactions with our partners.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed