INTERDEPARTMENTAL PROJECT MGR

State of careers Rhode Island

About The Position

GENERAL STATEMENT OF DUTIES: To work with State agencies and/or organizations to strengthen cross-system collaboration and implement integrated services organization and delivery policies; to be responsible for several project development; to perform research, program evaluation, fiscal and policy analysis on various issues affecting consumers of human service programs; to initiate, plan, coordinate, supervise and review a continuous information educational and community relations program; to serve in a highly responsible communication capacity representing a number of state departments in their contact with state, local, public and media officials; and to do related work as required. SUPERVISION RECEIVED: Works under the general direction of a department director or a consortium with considerable latitude for the exercise of initiative and independent judgement; assignments are subject to review for results obtained in adherence to established policies and procedures. SUPERVISION EXERCISED: Supervision of staff specialists and position assigned to assist in the performance and execution of specific projects delegated by the director. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: To work with State agencies and/or organizations to strengthen cross-system collaboration and implement integrated service organization and delivery policies. To be responsible for special project development authorized and delegated by a director. To perform research, fiscal and policy analysis on various issues affecting consumers of human service programs. To serve in a highly responsible communications capacity representing a number of state departments in their contact with state, local, public and media officials. To perform complex program analysis and evaluation of departmental services. To research and write commentary on various issues affecting consumers of human service programs. To resolve complaints or objections and to prepare reports on complex issues for consideration and decision by the director(s). To be responsible for developing and maintaining a continuous coordinated effort in liaison with the general assembly, state agencies, general public, and media. To be responsible for the development, implementation, and dissemination of newsletter specific to legislative changes and their impact. To operate publishing, graphic, and financial computer programs required for specific projects. To represent the director(s) as assigned in contacts with constituents and officials to explain specific polices and their impact. To keep departmental officials informed of the director's decisions and recommendations on programs and policies. To make frequent contact with departmental officials relative to decisions and recommendations on program and policy issues. To do related work as required. The Executive Office of Health and Human Services is seeking a dynamic Interdepartmental Project Manager to provide project management support to the RI Medicaid - Managed Care Organization (MCO) team managing services through Managed Care contracts, Non-Emergency Transportation, and Long-Term Care programs administered by the Executive Office of Health and Human Services (EOHHS). The Interdepartmental project manager will assist and support the Medicaid managed care contract team in the oversight and administration of the Medicaid managed care program in various capacity, including: • All aspects of program development, monitoring, oversight. • Liaise between EOHHS and managed care vendors by providing direct support and management of managed care vendors for day-to-day operations. • Support and manage adherence to contractual requirements of managed care vendors and support corrective action plans with vendors, when necessary. • Facilitate monthly vendor oversight meetings and capture meeting action items and follow-up with EOHHS staff. • Support continuous quality improvement of vendors and identify areas of process improvements for vendors and internal management. • Support compliance to Federal and State rules and regulations for the Medicaid managed care program. • Support contracting efforts, including amendments, procurement and program design development. • Review and synthesize data and provide recommendations to EOHHS leadership. • Research best practices to support member engagement and continuous process improvement strategies for the managed care program. • Support the development of active contract management

Requirements

A thorough knowledge of the principles, practices and techniques of projects management related to developing interdepartmental programs and services
A thorough knowledge of planning, budgeting and evaluation process and the ability to apply them in a human service system
A thorough knowledge of practices, procedures and protocols for press relations
the ability to research and prepare reports and recommendations for dissemination of policy information
A working knowledge of computers and communication technology
A thorough knowledge of, and the ability to, evaluate the attitudes and reactions of interested and affected groups and their demands and needs for information about the department's programs and objectives
The ability to communicate effectively with a variety of constituents, state officials and the general public
Education: Such as may have been gained through: possession of a Master's Degree in Public Administration, Business Administration or a related field
Experience: Such as may have been gained through: considerable employment in a highly responsible position involving responsibility for the research, fiscal analysis and policy development and dissemination of information.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Nice To Haves

Strong communication skills including both written and oral communications.
The ability to multitask many long-term projects and competing priorities.
Ability to work within a diverse team.
Experience in contract development and management.
Able to create original project plans.
Strong analytic and problem-solving capabilities.
Bachelor’s Degree with at least 5 years of relevant professional experience.
Master's Degree in public policy/administration (MPA), business administration (MBA) or public health (MPH) highly encouraged.
Experience working within the healthcare field.
Extensive experience and working knowledge of Medicaid/Medicare is preferred.
PMP certification is preferred but not required.
Knowledgeable of state procurement activities and research best practices to enhance program improvements and vendor management.

Responsibilities

To work with State agencies and/or organizations to strengthen cross-system collaboration and implement integrated service organization and delivery policies.
To be responsible for special project development authorized and delegated by a director.
To perform research, fiscal and policy analysis on various issues affecting consumers of human service programs.
To serve in a highly responsible communications capacity representing a number of state departments in their contact with state, local, public and media officials.
To perform complex program analysis and evaluation of departmental services.
To research and write commentary on various issues affecting consumers of human service programs.
To resolve complaints or objections and to prepare reports on complex issues for consideration and decision by the director(s).
To be responsible for developing and maintaining a continuous coordinated effort in liaison with the general assembly, state agencies, general public, and media.
To be responsible for the development, implementation, and dissemination of newsletter specific to legislative changes and their impact.
To operate publishing, graphic, and financial computer programs required for specific projects.
To represent the director(s) as assigned in contacts with constituents and officials to explain specific polices and their impact.
To keep departmental officials informed of the director's decisions and recommendations on programs and policies.
To make frequent contact with departmental officials relative to decisions and recommendations on program and policy issues.
All aspects of program development, monitoring, oversight.
Liaise between EOHHS and managed care vendors by providing direct support and management of managed care vendors for day-to-day operations.
Support and manage adherence to contractual requirements of managed care vendors and support corrective action plans with vendors, when necessary.
Facilitate monthly vendor oversight meetings and capture meeting action items and follow-up with EOHHS staff.
Support continuous quality improvement of vendors and identify areas of process improvements for vendors and internal management.
Support compliance to Federal and State rules and regulations for the Medicaid managed care program.
Support contracting efforts, including amendments, procurement and program design development.
Review and synthesize data and provide recommendations to EOHHS leadership.
Research best practices to support member engagement and continuous process improvement strategies for the managed care program.
Support the development of active contract management

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

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