Interdepartmental Project Manager

State of careers Rhode Island

1d • $110,161 - $124,825 • Onsite

About The Position

This role involves working with State agencies and organizations to enhance cross-system collaboration and implement integrated service delivery policies. The position is responsible for project development, conducting research, program evaluation, and fiscal and policy analysis related to human service programs. It also includes initiating, planning, coordinating, and reviewing educational and community relations programs. The role serves as a key communication liaison, representing multiple state departments in interactions with state, local, public, and media officials.

Requirements

• A thorough knowledge of the principles, practices and techniques of projects management related to developing interdepartmental programs and services.
• A thorough knowledge of planning, budgeting and evaluation process and the ability to apply them in a human service system.
• A thorough knowledge of practices, procedures and protocols for press relations.
• The ability to research and prepare reports and recommendations for dissemination of policy information.
• A working knowledge of computers and communication technology.
• A thorough knowledge of, and the ability to, evaluate the attitudes and reactions of interested and affected groups and their demands and needs for information about the department's programs and objectives.
• The ability to communicate effectively with a variety of constituents, state officials and the general public.
• Considerable employment in a highly responsible position involving responsibility for the research, fiscal analysis and policy development and dissemination of information.
• In-depth familiarity with project management tools and processes.
• Experience with managing complex projects with multiple stakeholders.
• Experience with project management, including but not limited to: Timeline development and management deliverable status, including timeline risk mitigation strategies.
• Design of project goals and intended outcomes and metrics for measuring success and compliance.
• Identification of implications across multiple departments, such as system/technology changes, authority needs, operational impacts, reporting changes, fiscal impact, etc.
• Implement a triage and escalation process, including recognizing key decisions that need to be escalated to supervisor and/or other staff regarding decisions with potential implications across the Medicaid program.
• Work effectively with project team to establish a risk profile for identification of risks.
• Create a structure and process for project activities, decision-making, and engaging staff across EOHHS and appropriate State agencies to create a comprehensive team and approval arrangement.
• Ensure adherence to the structure and process across the project implementation activities.
• Build in mechanisms to present and make decisions to align across contracts/vendors within the Medicaid program.
• Communicate implications for the project across departments, such as through the cross-functional managers work group, escalating to the Senior Management Team, or other communications channels.
• Communicate to appropriate teams and staff to ensure staff are informed about project updates, barriers, implications for their unit, and escalations for decision-making.
• Work with team to update manuals and protocols for contractors and internal EOHHS contract management staff to comply with requirements of the project.
• Ensure clear roles and responsibilities for each staff person on the project implementation team.
• Confirm assigned responsibility for project tasks among assigned staff, and if appropriate, problem solve to cover gaps in oversight and bring plan to leadership.
• Delegate tasks to identified subject matter experts on the team responsible for specific tasks functions.
• Project updates to EOHHS leadership as requested and needed.
• Escalate issues and priorities to leadership through your supervisor, the weekly memo to the Secretary and EOHHS leadership, and other escalation vehicles.
• Skills around meeting preparation, facilitation, and follow up for project team meetings, inter-agency meetings, and leadership meetings.
• Awareness of federal and state Medicaid requirements and mechanisms for changes such as the CMS rule making process, federal and state regulation changes, and state and federal legislation process.

Nice To Haves

• Resume and cover letter preferred

Responsibilities

• Work with State agencies and/or organizations to strengthen cross-system collaboration and implement integrated service organization and delivery policies.
• Be responsible for special project development authorized and delegated by a director.
• Perform research, fiscal and policy analysis on various issues affecting consumers of human service programs.
• Serve in a highly responsible communications capacity representing a number of state departments in their contact with state, local, public and media officials.
• Perform complex program analysis and evaluation of departmental services.
• Research and write commentary on various issues affecting consumers of human service programs.
• Resolve complaints or objections and prepare reports on complex issues for consideration and decision by the director(s).
• Be responsible for developing and maintaining a continuous coordinated effort in liaison with the general assembly, state agencies, general public, and media.
• Be responsible for the development, implementation, and dissemination of newsletters specific to legislative changes and their impact.
• Operate publishing, graphic, and financial computer programs required for specific projects.
• Represent the director(s) as assigned in contacts with constituents and officials to explain specific policies and their impact.
• Keep departmental officials informed of the director's decisions and recommendations on programs and policies.
• Make frequent contact with departmental officials relative to decisions and recommendations on program and policy issues.
• Do related work as required.
• Manage a cross-functional project team with members from multiple units within the Medicaid program.
• Create built-in opportunities to check in with staff individually and as a team.
• Oversee all project work while working with staff to independently lead their assigned activities.
• Create regular opportunities to communicate with your supervisor about the project, and relay decisions made and risks for the project.
• Draft presentations for the General Assembly, Governor’s Office, and other State agencies regarding assigned projects, as needed.
• Develop and refine standard operating procedures and business processes to create organizational efficiencies.

Benefits

• For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
• Direct deposit for all employees is required for new hires after September 30, 2014.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager