Interchange Analyst

Paymentus • Charlotte, NC

2d • Onsite

About The Position

The primary role of the Interchange Analyst is to provide advanced technical analysis and strategic support for merchant payment data. This position focuses on identifying root causes of high processing costs, developing technical solutions for interchange optimization, and creating data-driven tools to enhance cost management for large-scale clients.

Requirements

• Bachelor’s degree in CS, Finance, Economics, or a related quantitative field.
• 3+ years in electronic billing/payments, including knowledge of NACHA and Card Network regulations.
• 3+ years in a technical or analytical client-facing role, with experience presenting to management and clients.
• Proficient in SQL, relational databases, and Excel.
• Experience with BI tools like Tableau.
• Proven ability to analyze complex data, solve problems, and provide actionable recommendations.
• Ability to translate technical terms into clear business insights for clients and internal teams.
• Thrives in fast-paced, high-growth environments.

Responsibilities

• Investigate payment processing data from multiple card brands and processors to identify the root cause of excessive interchange fees.
• Assess complex merchant statements and understand technical payment issues to provide actionable solutions to clients.
• Design, write, and enhance proprietary tools and data libraries for internal and external usage to automate cost-saving analyses.
• Handle technical inquiries from internal stakeholders and external clients regarding scheme fees and optimization strategies.
• Track market trends, card network programs, and industry technology developments to synthesize findings into technical recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level