Interactive Teller

Canopy Credit Union • Spokane, WA

4h • Onsite

About The Position

Canopy Credit Union is looking for a purpose-driven individual to join their creative community as an Interactive Teller. The ideal candidate is passionate about growing a happier and healthier community through financial inclusion. Canopy Credit Union is a Community Development Financial Institution (CDFI) that aims to serve people in the community who have less than perfect credit, recognizing that every person has a different story. Their mission is to guide everyone towards solutions that lead to financial wellness. Canopy has been named the 10th Best Credit Union to Work For in the nation, an achievement attributed to their commitment to core values: embracing differences, continuous growth, curiosity, community service, and a fun, playful, and hardworking family culture. The credit union is committed to building a diverse and inclusive community and actively seeks to recruit and hire qualified candidates with varying backgrounds. They strive to be an agent for change and believe in the financial empowerment of their community.

Requirements

• High school degree or GED required.

Nice To Haves

• Cash handling and customer service experience is strongly preferred.
• Bi-lingual (eligible for a $1.00/hr wage premium)

Responsibilities

• Embrace Canopy’s Service Philosophy: Make your moments matter: Care More, Give More, Know More
• Demonstrate efficiency with financial transactions for checking, savings and borrowing.
• Receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with member to assure needs are met and minimize redoing.
• Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
• Issues Cashier's checks, receives currency for coin and verifies amounts, cashes checks according to written procedures.
• Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
• Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
• Assist other departments and branches with transactions as needed, provide support for the department and Branch Managers in fulfilling member requests and merchant verifications.
• Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers.
• Other duties as assigned.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Benefits

• Options for full individual medical, dental, and vision insurance coverage at NO cost to the employee
• 401k match up to 7%
• Career Development: certifications, webinars, in house training's, job shadowing
• Tuition reimbursement
• Office putt putt competitions, potlucks, meme sharing, mini basketball hoop challenges and BINGO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees