Intensive Supervision Officer II

Cowley County•Winfield, KS

19h

About The Position

The Intensive Supervision Officer II manages supervision officers and clients assigned to Community Corrections by the District Court. The role includes staffing cases with officers, counseling clients, investigating violations, making intervention referrals, and providing quality assurance, auditing, and coaching to improve staff skills and client outcomes. The position directly supervises adult Intensive Supervision Officer I staff and receives assignments from the Community-Based Services Director. The officer conducts case management for court-assigned individuals, develops and regularly updates supervision plans based on client risk and needs, reviews program rules and expectations with clients, reinforces compliant behavior, and applies graduated sanctions for non-compliance. The role also includes home and employment visits, monitoring alcohol and drug testing, maintaining case records in Athena and agency files, collecting outcome data, preparing court updates, and appearing or testifying in court when needed. The officer maintains working relationships with law enforcement, community resources, social service agencies, attorneys, and others who may support clients. Most work takes place in an office, with some fieldwork at clients’ homes and workplaces. Fieldwork may include searching residences with law enforcement assistance and exposure to bodily fluids. The position requires operating a motor vehicle and computer equipment, as well as minimal lifting of office supplies, files, and equipment. The employee must follow County and departmental safety procedures and participate in at least 40 hours of training every twelve months.

Requirements

Three years of experience in probation, parole, social casework or counseling, work with at-risk individuals, law enforcement, corrections, case management, or a related or equivalent field; alternatively, a combination of training and experience that provides the required knowledge, skills, and abilities.
Bachelor’s degree from an accredited college or university in criminal justice, psychology, sociology, or another related social science field.
Experience working in the criminal justice field and an understanding of the offender population, evidence-based practices, strategies, and interventions.
Good communication skills and familiarity with effective practices in community supervision.
Dependability, attention to detail, good oral and written communication skills, and computer literacy.
Good judgment and decision-making skills.
Ability to obtain required Kansas Department of Corrections certifications and training for required systems and programs.
Ability to engage clients and establish rapport to facilitate pro-social, law-abiding choices and successful program completion.
Ability to solve problems, make decisions, weigh information, support decisions with facts, document information, and testify in court.
Ability to operate a motor vehicle and computer equipment.
Ability to perform minimal lifting of office supplies, files, and equipment.
Ability to work in an office and conduct fieldwork at clients’ homes and workplaces, potentially including residence searches with law enforcement assistance and exposure to bodily fluids.
Ability to attend court hearings and testify in court if required.

Responsibilities

Assess officers’ supervision and communication skills and train and coach staff in evidence-based techniques.
Assist staff with case-management decisions and court recommendations intended to improve client behavior and reduce recidivism.
Review officers’ reports, case files, and other records for clarity, completeness, accuracy, and appropriate interventions.
Organize agency and staff activities to support efficiency and agency goals.
Assume managerial tasks as assigned when the Director is absent.
Promote safe and respectful supervision techniques and a safe, respectful work environment.
Investigate and respond to grievances filed by clients or the public.
Review program elements, rules, and expectations with clients.
Conduct case management for court-assigned individuals to support public safety and compliance with conditions.
Develop and regularly update supervision plans based on client risk and needs, including clients’ own reasons for change and engagement in treatment.
Demonstrate, practice, and apply pro-social behaviors with clients and staff.
Recognize and reward compliant behavior, hold clients accountable for non-compliance, and impose graduated sanctions as needed under the agency sanctions grid.
Conduct periodic home and employment visits and connect clients with pro-social family, friends, and community supports.
Complete client paperwork and documentation in the Athena computer system and case files in accordance with agency standards.
Collect data to measure processes, practices, and outcomes.
Prepare court updates and probation violation paperwork, and appear and testify in court proceedings when needed.
Maintain working relationships with law enforcement, community resources, social service agencies, attorneys, and others who may assist clients.
Monitor alcohol and drug testing and document and maintain test results.
Follow agency policies and procedures and standards established by Cowley County and the Kansas Department of Corrections.
Complete at least 40 hours of training every twelve months.
Facilitate cognitive-based groups or classes when necessary and trained to do so.
Provide evidence-based program fidelity reviews.
Perform other related duties as necessary or required.