Intensive Preventive Services Caseworker

Gateway-Longview, Inc.Buffalo, NY
$22 - $26Hybrid

About The Position

Provide intensive, individually tailored, strength-based, and collaborative case planning services to high risk families referred through Erie County Department of Social Services. Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Requirements

  • Excellent communication and customer service skills
  • Ability to multi-task and be detail oriented
  • Ability to work independently and be an enthusiastic team player
  • High degree of discretion dealing with confidential information
  • Available to work non-traditional hours, including weekend and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support.
  • Ability to provide frequent transportation of children and families.
  • Ability to work effectively with clients, staff, families, and community contacts
  • Bachelor’s Degree in a human services related field with 4 years of experience
  • Master’s Degree in a human services related field
  • Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required

Responsibilities

  • Quickly engage families in a face-to-face in-home contact to identify precipitating safety & risk issues, family strengths/needs to develop a safety plan and establish a comprehensive service plan to achieve treatment outcomes.
  • Work intensely with referral sources, community service providers, and all family members to ensure collaborative efforts toward established service plan.
  • Build upon support networks for each family and ensure adequate and stable supports are in place to stabilize families, address immediate needs and minimize safety and risk concerns.
  • Maintain intensive in-home contact, service provision, and therapeutic rapport with 2-4 families, which includes face-to-face support, education, advocacy, case management, and crisis intervention services, for a minimum of 10-15 hours per week per family.
  • Ensure accurate, thorough, and timely completion and filing of all required documentation in CONNECTIONS according to contractual and agency requirements.
  • Develop, teach, model and evaluate effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth.
  • Ensure all court mandated and/or recommended services are offered, utilized, and maintained via referral/linkage or provided directly to minimize risk, while enhancing the family’s safety, permanency, and overall well-being.
  • Actively participate in required/offered meetings and training opportunities.
  • Other duties as assigned

Benefits

  • Medical insurance
  • Dental insurance
  • Vision plan insurance
  • Flexible spending accounts
  • Wellness program
  • Employee assistance program
  • 403B retirement plan
  • Flexible working options
  • 11 paid holidays
  • 3 floating holidays
  • Up to 33 days of PTO each year
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