Intensive Outpatient Manager

First Steps Recovery•El Dorado Hills, CA

just now•$70,304 - $80,000•Onsite

About The Position

The IOP Manager is responsible for overseeing the daily operations of the IOP program. This role requires an individual to perform each essential duty satisfactorily, with reasonable accommodations made for qualified individuals with disabilities. The position involves developing and facilitating staffing and schedules for the clinical program, directing patient care, and implementing treatment programming aligned with the company's philosophy, all with limited supervision.

Requirements

Ability to multitask, delegate tasks, manage client care, maintain facility standards.
Desire to assist those with chemical dependency in their recovery.
Ability to manage staff with respect to screening, assessment, individualized treatment planning, crisis intervention, group and individual counseling, case management, referral, discharge summaries, clinical documentation, and professional ethics.
Ability to establish and maintain cooperative working relationships with subordinate staff, supervisors, utilization reviews, managed health care clinicians, and medical and mental health professionals.
Ability to positively interact and develop rapport with clients and their families.
Ability to develop systems and methodologies for continuous improvement of program and treatment modalities.
Ability to evaluate and review effectiveness of program, services, and group therapy designs.
Ability to maintain culture of care that is conducive for maximum benefit of both clients and staff.
Understanding of diverse cultures and gender specific issues and ability to incorporate needs of gender and culturally diverse groups into practice setting.
Computer Literacy in doc, spreadsheet, and email.
Proficiency in KIPU Systems Client Management Software.
Valid Driver’s License.
CPR/First AID.
Negative TB test results within past year.
Medical Clearance to work within past year.
Ability to pass pre-employment drug screening.

Nice To Haves

Drug and Alcohol Counseling Certification or Bachelor’s Degree in Human Services, Business Administration or related field preferred.
2 years experience in the field of addiction and mental health or equivalent human services work experience preferred.
Drug and Alcohol Counseling Credential or Internship Preferred.

Responsibilities

Develops and facilitates staffing and schedule for clinical program.
Directs patient care.
Designs and implements treatment programming.
Follows and improves program objectives, standards, policies and procedures.
Participates in agency quality improvement activities.
Ensures program and staff compliance with regulatory standards and community standards of care.
Ensures coordination of services for families and multi-disciplinary team members for patients in treatment.
Oversees recruitment, training and qualifying of staff, contractors and others (practicum students, interns) and facilitates supervision when required.
Builds strong collaborative relationships with customers and referral sources, and acts as a representative of First Steps in the community.
Provides insight for treatment plans.
Leads interdisciplinary staff meetings with other professional staff members, doctors and counsellors to discuss, evaluate and develop treatment plans.
Monitors clinical care for all patients and assists when required to support clinical and non-clinical staff in providing crisis-intervention.
Oversees reports on patient behavior, progress in treatment and ensures level of care is appropriate based on medical necessity.
Assists with insurance compliance (utilization review, medical necessity criteria, super-bills ensure census is accurate).
Consults with Director of Admissions on intakes or patients requesting readmission to treatment.
Assigns treatment responsibilities to multidisciplinary staff.
Provides support on performance measurement and outcome evaluation.
Attends and/or facilitates interdisciplinary staff meetings, case conferences, program team meetings, inservice and other meetings when appropriate.
Records interventions and interactions with patients.
Assists the family in working with the clinical staff toward treatment goals.
Collaborates with mental health referent on problematic cases requiring Medical staff input to provide clinical consultation/evaluation for treatment planning and risk/dangerousness assessments.
Assists with new admissions when requested.
Assist with insurance utilization review when requested.
Reviews and ensures compliance for EMR (KIPU).
Maintains compliance with HIPPA, ADA, and DHCS regulations.
Performs all other duties as assigned.