Intensive Family Intervention Team Lead for Gwinnett and Fulton County (Full Time)

Georgia Families in Transition•Decatur, GA

11h•Hybrid

About The Position

The Intensive Family Intervention (IFI) Team Lead will be primarily responsible for supervising the Intensive Family Intervention staff/team and successfully managing program services. This individual is also responsible for providing direct services to clients in accordance with the Department of Mental Health and Addictive Disease (MHDDAD) guidelines while maintaining public awareness of program services.

Requirements

Master’s level degree in Social Work, Psychology, or related field of study from an accredited college and/or university
Active professional licensure (in good standing and in the state of Georgia), such as LCSW or LPC
At least two (2) years of post-master’s degree experience in a clinical practice role
Demonstrated ability to perform excellent clinical, therapeutic and crisis intervention skills
Excellent verbal and written communication skills
Demonstrated knowledge of state systems and guidelines regarding provision of services to client populations in accordance with MHDDAD/MRO and DCH services standards
Computer and typing skills sufficient to perform essential job functions
Active motor vehicle license and a reliable transportation with adequate insurance coverage
Pass a criminal history screen, including state and local child protection agency registries
Subscription to and integration of the agency Mission Statement and Diversity, Equity, and Inclusion Commitment.

Nice To Haves

At least one (1) year of experience supervising others and a team, strongly preferred
Bilingual skills advantageous
Experience in substance abuse treatment or CADC (Certified Alcohol and Drug Counselor) certification is a plus

Responsibilities

Provide direct supervision and oversight of all assigned team members to ensure clients receive services at the authorized frequency, in full compliance with program, payer, and regulatory requirements.
Assign and manage caseloads for all staff, ensuring clarity, balance, and accountability. Provide consistent oversight, guidance, and support for newly assigned staff during the initial introduction and rapport-building period of at least two (2) weeks following assignment.
Monitor service delivery and proactively identify and address barriers to engagement, including staffing shortages, scheduling challenges, family availability, and service access issues.
Ensure complete documentation compliance, including timely and accurate contact notes, progress notes, crisis documentation, weekly supervision documentation, and any other required reports or documentation as mandated by program standards and regulatory requirements.
Provide coverage in the event of staffing deficiencies to maintain continuity of care, including face-to-face therapeutic services as required.
Facilitate weekly caseload review meetings to assess client progress, service utilization, engagement concerns, and corrective action plans.
Conduct individual and group staff supervisions to provide guidance, coaching, performance feedback, and professional support.
Provide clinical guidance and ongoing training to all team members to strengthen service quality, ethical practice, skill development, and adherence to treatment plans.
Maintain direct client contact at a minimum of two (2) contacts per month, with eligibility for incentive pay for client contacts exceeding the assigned caseload census.
Serve as the first point of contact for all crisis-related incidents, providing immediate guidance to ensure client safety, appropriate crisis intervention, and compliance with state-mandated reporting requirements.
Collaborate consistently with internal service providers, external partners, and referral sources to support coordinated care and positive client outcomes.
Serve as a point of accountability for team performance, service delivery outcomes, and adherence to organizational policies, standards, and expectations.