Intensive Case Management Mental Health Registered Nurse

Veterans Health Administration • West Palm Beach, FL

4d • Hybrid

About The Position

Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates care based on Mental Health (MH) specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the MH continuum of care. The Intensive Community Mental Health Recovery (ICMHR) Registered Nurse (RN) is responsible for providing competent, evidence-based care to patients. They will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and enhance outcomes utilization. The ICMHR program provides clinical community-based case management services to Veterans with pervasive mental illness (PMI), severe functional impairment, and high Inpatient MH unit utilization, in coordination with existing community and Veterans Affairs (VA) services. The ICMHR RN gains awareness of the principles and goals of outpatient MH treatment by understanding practices related to patient­ centered care, recovery-oriented principles, tele-mental health, community-based care, and self-awareness related to caring for patients living with MH conditions. The ICMHR RN attends and participates in MH interdisciplinary team huddles and meetings, uses therapeutic communication techniques, practices de-escalation techniques, utilizes recovery-oriented language, and provides Veterans, their family members, and/or significant others with education regarding their illness, medications, and treatment plan. The ICMHR RN clinically provides outpatient, community-based MH services for a subgroup of Veterans with PMI; including but not limited to transportation, medication management, in home/community consultation and responds to psychiatric and medical emergencies as directed. The ICMHR RN documents nursing triage assessments, risk screens, clinical reminders, and patient plan of care in accordance with facility policy. The ICMHR RN maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient. The ICMHR RN collaborates and supports MH nursing along with other disciplines. Validates understanding of the rationale for care processes and decisions. Questions clinical practices for the purpose of providing evidence-based care. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Supports colleagues through knowledge sharing to provide safe, quality nursing care. The ICMHR RN demonstrates the ability to cope with and manage competing priorities, demonstrating proficient practice and decision-making, deliberate planning, and critical thinking skills.

Requirements

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• You may be required to serve a probationary period.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• English Language Proficiency.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.
• OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
• This position includes a level of physicality normally associated with duties performed by nurses such as direct patient care, and potentially long periods of walking, standing, sitting, moderate lifting, repeated bending, or kneeling.

Nice To Haves

• In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Responsibilities

• Provide competent, evidence-based care to patients.
• Assist in directing the provision of nursing education, orientation, and competencies.
• Provide quality improvement and enhance outcomes utilization.
• Provide clinical community-based case management services to Veterans with pervasive mental illness (PMI), severe functional impairment, and high Inpatient MH unit utilization.
• Attend and participate in MH interdisciplinary team huddles and meetings.
• Use therapeutic communication techniques.
• Practice de-escalation techniques.
• Utilize recovery-oriented language.
• Provide Veterans, their family members, and/or significant others with education regarding their illness, medications, and treatment plan.
• Clinically provide outpatient, community-based MH services for a subgroup of Veterans with PMI.
• Provide transportation, medication management, and in-home/community consultation.
• Respond to psychiatric and medical emergencies as directed.
• Document nursing triage assessments, risk screens, clinical reminders, and patient plan of care in accordance with facility policy.
• Maintain professional boundaries to protect patient vulnerabilities and act in the best interest of the patient.
• Collaborate and support MH nursing along with other disciplines.
• Validate understanding of the rationale for care processes and decisions.
• Question clinical practices for the purpose of providing evidence-based care.
• Foster a safe and supportive environment conducive to the professional development of healthcare professionals.
• Support colleagues through knowledge sharing to provide safe, quality nursing care.
• Demonstrate the ability to cope with and manage competing priorities, demonstrating proficient practice and decision-making, deliberate planning, and critical thinking skills.

Benefits

• Competitive salary
• Regular salary increases
• Potential for performance awards
• 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Traditional federal pension (5 years vesting)
• Federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• 1 full and unrestricted license from any US State or territory

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree