Care Coordinator and Group Facilitator

WestCoast Children's Clinic•Oakland, CA

7d•Hybrid

About The Position

The EMPOWR Intensive Care Coordinator (ICC) role is part of a team-based model of care program named EMPOWR (EMbracing, Progress and Opportunities, We Rise). This program aims to support transition-aged youth (TAY, 16-24) in attaining mental health support, housing stability, employment and education gains, and community connections. The program provides community-based therapy, case management and care coordination, and peer and family support. The ICC specifically provides support and guidance to family and community members who are a source of strength for the youth, helping to bring other providers and the youth’s natural supports together. This position is responsible for engaging and assisting foster youth and other clients, family members, foster parents, and other support persons in forming a Child and Family Team (CFT). The CFT works with identified support persons from natural supports (friends, extended family, neighbors, community members) and formal system partners (child welfare, education, juvenile probation, etc.) to comprehensively address the child and family’s identified goals. The position draws on lived experience to provide support and guidance to family and community members who are a source of strength for the youth. Because of their lived experience, they help create a connection with family and other close contacts, and offer a unique perspective to the rest of the team.

Requirements

Direct, lived experience with foster care, social services, juvenile justice, mental health, residential treatment or group home placements, wraparound services, or other related community resources.
Experience providing case management and rehabilitation services.
At least two (2) years experience working with system-involved youth.
Demonstrated ability to work with families who have experienced high levels of trauma and demonstrate high mental health needs.
Ability to work independently and collaboratively as part of a multidisciplinary team.
Proven ability to be organized, manage time well, complete high quality and timely documentation.
Ability to travel by car to meet with clients, generally within a 90 mile radius of the WCC office.
Clean CA DMV record, current car insurance and a vehicle; travel is required.

Nice To Haves

Bachelor's degree in Psychology, Criminal Justice, Social Work or related field (preferred)
Bilingual in Spanish (preferred)

Responsibilities

Outreach to and engagement with youth; being a strong advocate for the youth within the team
Provide community-based trauma-informed services to foster youth or former foster youth transitioning to or struggling with independent living.
Provide intensive skill building with youth, with a focus on independent living.
Provide assessments, crisis intervention, stabilization, and safety plans.
Identify and connect youth & young adults with other agencies to address their needs, including housing, medical, mental health, education, employment, advocacy, placement stability, and enrichment activities.
Work collaboratively in partnership with the team to engage and connect clients to appropriate resources and services.
Assist with initial contact and intake, establishing relationships and building trust in order to help clients navigate systems for access to services.
Provide advocacy, targeted case management and community based rehabilitation services to children and their families.
Provide services and participate in agency meetings in a combination of environments including virtual (zoom / phone) and in-person office or community locations (drop-in center, client homes, school, parks, etc.)
Provide stabilization support services to children and TAY in an in-person milieu environment.

Benefits

Employer-paid Medical Benefits for Employees
100% employer-paid dental and vision
Dependent medical, dental and vision (50% employer-paid)
Medical and Dependent Care FSA and commuter plans
100% employer-paid life insurance
long-term disability insurance
Voluntary accident, term life and hospital indemnity insurance
403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
Quarterly (5-10%) and annual incentive compensation (10%)
Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
12 paid holidays plus one paid floating holiday per year
4 paid self-care days per year
Wellness stipend ($100.00 per month)
Professional development stipend and CEUs for trainings
Employee Assistance Program (EAP)