Intensive Care Coordinator

Childrens Services Of Roxbury • Boston, MA

2d • Hybrid

About The Position

Children’s Services of Roxbury (CSR) is seeking an Intensive Care Coordinator to join their team. CSR is a large, Black-owned non-profit organization celebrating 50 years of providing high-quality services to economically disadvantaged children, youth, families, and individuals. Their mission is to promote and strengthen family life and individual growth by offering housing for homeless families, culturally attuned behavioral health services, foster care, affordable childcare, and youth development programs. The Behavioral Health Department (BHD) provides comprehensive, culturally sensitive mental health services to support children and families in their homes, schools, and communities.

Requirements

• An Associate’s degree or High School Diploma (equivalency) and a minimum of five (5) years of experience working with the target population.
• Must be certified in the Massachusetts Children’s Behavioral Health Initiative CANS.
• Must be able to meet with assigned families in their home and/or in the community and to transport families as needed.
• Experience in navigating child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
• Must have excellent writing and communication skills.
• Knowledge of referral coordination to community and private/public resources.
• Bilingual
• Available and able to manage own work schedule to meet each family’s scheduling needs during business hours (M-F, 8am – 8pm).

Responsibilities

• Complete all required trainings, including Child/Adolescent Needs Strength (CANS) certification
• Provide intensive care coordination to youth/families
• Facilitate the development of a Care Plan Team (CPT)
• Conduct CANS and risk assessments
• Convene CPT meetings
• Coordinate and communicate with the members of the CPT to ensure the implementation of the Individual Care Plan (ICP)
• Work directly with the youth and family to implement elements of the ICP
• Coordinate the delivery of available services
• Monitor and review progress toward ICP goals and update the ICP in concert with CPT
• Conduct all necessary assessments in a timely manner and ensure that they are reviewed and approved as required prior to filing
• Maintain electronic records in an orderly and timely manner.
• Participate and come prepared to weekly supervision and staff meetings
• Ensure medical case consultations are requested as needed
• Work closely with Family Partners who share mutual cases
• Follow through with on-call policies and procedures
• Attend necessary trainings
• Ensure all services are provided in a professional manner, ensuring privacy and safety

Benefits

• Competitive Pay
• Health & Wellness Benefits (for full-time staff): medical, dental, vision, 401(k), and more
• Professional Development: free access to CEU-approved online trainings and growth opportunities
• Employee Discounts: savings on thousands of products and services
• Supportive, mission-driven culture
• Work with a professional, dedicated and compassionate team of people
• Help continue the important work of changing and saving lives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree