Master's Level Intensive Care Coordinator

Riverside Community Care•Needham, MA

2d•Hybrid

About The Position

Riverside Community Care is seeking a Master's Level Intensive Care Coordinator to join their growing children's mental health program at CSA in Needham. This role focuses on providing comprehensive, family-centered care coordination services to children and families, acting as a liaison with various agencies, and supporting clients in accessing necessary services. The position involves conducting clinical assessments, developing care plans, and maintaining collaborative relationships with service providers. The role requires regular communication with clients and providers, timely submission of documentation, and participation in training and supervision towards licensure. This is a full-time, 40-hour per week position with a hybrid schedule and flexible options, requiring on-call availability during evenings and weekends on a rotating basis.

Requirements

Master's Degree in mental health or related human services field
Minimum of one-year experience working with children with serious emotional disturbance
Excellent communication and organizational skills
Basic computer fluency, including Microsoft Office
Valid driver's license and reliable, personal vehicle

Nice To Haves

Community-based experience strongly preferred

Responsibilities

Provide comprehensive care coordination services to children and families, ensuring support is family focused and inclusive.
Act as a liaison with various agencies and programs to establish and maintain supportive relationships for the growth of children and families. Additionally, support families with advocacy efforts.
Identify and actively support youth and families in accessing necessary services, including educational, social, therapeutic, and other essential services from formal and informal supports, as well as community-based agencies, services, and organizations.
Conduct initial diagnostic clinical assessments and evaluations of new clients and families, and develop, implement, and monitor individualized care plans.
Maintain collaborative relationships with local service providers to facilitate referrals and ensure effective care coordination.
Regularly communicate with clients, collaterals, and supportive service providers, including via phone calls, scheduling, and attendance at team meetings, to facilitate communication among various providers.
Prepare and submit written assessments, progress notes, treatment planning, and safety planning in a timely manner.
Participate in orientation, training in high fidelity wraparound, and ongoing supervision towards licensure.

Benefits

Comprehensive, high-quality health, dental, and vision insurance options
Flexible Spending Accounts – both medical and dependent care
Eleven paid holidays
Separate accruals for vacation (increases with tenure), personal, and sick time
Tax-deferred 403(b) retirement savings plan
Employee Assistance Plan / Travel Assistance Plan
Employee bonus for referrals resulting in hiring
Discounts to movie theaters, sporting, and entertainment events
Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Excellent supervision towards licensure