Intelligence Surveillance Reconnaissance (ISR) Field Service Representative (FSR)

Leidos•Augusta, GA

3d•Onsite

About The Position

The Airborne Mission Operations (AMO) Division currently has an opening for a Intelligence Surveillance Reconnaissance (ISR) Field Service Representative supporting an Operations, Sustainment and Development program based at a customer facility on Fort Gordon, GA. The Field Service Representative is responsible for pre/post mission briefs and setup, PED execution, and operational support and troubleshooting during live missions. This position also extracts useful information from mission data using a variety of tools and methods, including analysis, classification, conversion, extraction, organization, and reasoning to provide the customer with insights to shape CONOPS, intel products, and future development efforts. Through a thorough understanding of customer areas of interest, the Field Service Representative will assist in identifying capability gaps and make recommendations during Integrated Product Team (IPT) meetings outlining technology roadmaps in anticipation of current and future needs. The Field Service Representative is an integral member of the team and liaisons with Leidos Functional support personnel, U.S. Government customers, subcontractors and vendors. The Field Service Representative position is based at a customer facility at Fort Gordonr, GA with travel to Leidos, customer, and subcontractor facilities as required to meet program requirements and goals; normally 10% with surge travel to support integration and testing events.

Requirements

Must hold a BA/BS degree or 4 years of experience; or master’s degree and 2 years of experience. Additional years of experience may be considered in lieu of a degree
Current DoD Top Secret Clearance with the ability to obtain and maintain TS/SCI w/CI Poly
Experience with Airborne ISR executing SIGINT missions
Experience with operational processing, exploitation, and dissemination (PED) functions
Ability to assess SIGINT systems operational trends, evaluate capabilities, and identify deficiencies to generate comprehensive understanding of the current systems
Able to extract useful information from mission data using a variety of methods, including analysis, classification, conversion, extraction, organization, and reasoning to provide the customer with insights to shape CONOPS and future development efforts.
Ability to use SQL and Microsoft Excel to create pivot tables, graphs, and charts
Experience with data preparation, data mining, and result validation and explanation to provide meaningful metrics
Experience authoring comprehensive assessments detailing the results of the analysis
Able to effectively communicate with Leidos personnel, sub-contractors and customers
Ability to travel 10% to support one-on-one and Stakeholder meetings and surge travel up to 25% to support integration and installation or test events
Able to support shift work to meet mission operations.
Must be a US Citizen
Must have a c urrent DoD Top Secret Clearance with the ability to obtain and maintain TS/SCI w/CI Poly

Nice To Haves

Experience with MS Project, Office, PowerPoint, Visio
Knowledge and experience with Army Airborne ISR Operations
Understanding of SIGINT missions
Experience with Army and National Intelligence policies and procedures
Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.”

Responsibilities

Assess SIGINT systems operational trends, evaluate capabilities, and identify deficiencies to generate comprehensive understanding of the current systems
Extract useful information from mission data using a variety of methods, including analysis, classification, conversion, extraction, organization, and reasoning to provide the customer with insights to shape CONOPS and future development efforts.
Responsible for pre/post mission activities to include operation/troubleshooting of remote SIGINT (COMINT, ELINT) systems, mission management software, and monitor Beyond Line-of-Sight data links.
Author comprehensive daily mission debrief reports
Understand customer areas of interest and identify areas of improvement in anticipation of future needs
Participate in IPTs
Liaison with Government customers and outside agencies in a timely and professional manner
Provide feedback to Program Management on daily, weekly, and monthly activities
All other duties as directed by the Program Management Office
And all other duties as required to ensure responsiveness of the program.