Intelligence Analyst

Control Risks • San Francisco, CA

1d • Hybrid

About The Position

Control Risks is seeking an Intelligence Analyst to join a 24/7 global intelligence team supporting a key client. The Analyst monitors the global threat landscape, assesses emerging risks, responds to requests for information, supports investigations and incident response, and delivers timely intelligence to client stakeholders. Working closely with Senior Analysts, the Analyst conducts daily open-source monitoring and analysis while supporting the client’s broader intelligence and crisis response requirements. The role offers an opportunity to develop intelligence tradecraft in a fast-paced environment where real-world events can affect the client’s operations, people, and reputation.

The position involves monitoring global events, online threats, and emerging risks using all-source intelligence, including alert feeds, traditional and social media, and in-house sources. The Analyst assesses potential impacts on the client’s users, platform, people, and reputation; supports Trust & Safety; responds to information requests; assists with incident response; conducts investigations; supports official requests; contributes to recurring intelligence products; maintains case records; and participates in training and exercises. The role requires working across time zones and participating in shift or incident coverage.

Control Risks supports hybrid working arrangements where possible, combining in-person time in the office and with clients with flexible and remote working. The base salary range is $100,000–$120,000 per year. Exact compensation may vary based on job-related knowledge, skills, and experience.

Requirements

• Approximately 1–3 years of experience in intelligence analysis, investigations, research, Trust & Safety, or a related field.
• Working knowledge of OSINT methods and tools, and awareness of operational security practices.
• Excellent research skills, including the ability to rapidly digest, evaluate, and synthesize large volumes of information from diverse sources with strong attention to detail.
• Clear, concise writing, including the ability to distinguish what is known, assessed, and unknown.
• Interest in or exposure to online harms, extremism, or geopolitical risk.
• Sound judgment when handling sensitive or disturbing content.
• Strong initiative and ownership of tasks with minimal guidance.
• Fluency in written and verbal English.
• Bachelor’s degree in a relevant field, or equivalent professional experience.
• Ability to work across time zones and participate in shift or incident coverage.

Nice To Haves

• Experience monitoring fringe or high-risk online communities.
• Familiarity with online gaming and online community culture.
• Experience with case management or investigative platforms, and with data visualization.
• Regional expertise or foreign language skills relevant to the client’s global user base.

Responsibilities

• Monitor global events, online threats, and emerging risks using all-source intelligence, including alert feeds, traditional and social media, and in-house sources, and assess potential impact on the client’s users, platform, people, and reputation.
• Triage and escalate potential incidents to relevant stakeholders according to the intelligence team’s severity framework and escalation protocols.
• Support Trust & Safety in monitoring and responding to issues on or involving the platform.
• Respond to requests for information from Trust & Safety and cross-functional partners with timely, well-sourced products, including data and visualizations where useful.
• Support incident response by collecting information, maintaining situational awareness, and drafting updates under the direction of incident leads.
• Conduct all-source investigations into people and events, including identity attribution, to identify risk indicators and establish timelines while following operational security standards.
• Support time-sensitive official requests with accuracy, compliance, and timely delivery.
• Contribute to recurring intelligence products and maintain accurate records in the intelligence team’s case management system.
• Participate in training, exercises, and drills that rehearse incident response SOPs.
• Perform other duties as assigned.

Benefits

• Discretionary bonus scheme based on company and individual performance.
• Hybrid working arrangements, where possible, with flexible and remote working support.
• Medical benefits.
• Prescription benefits.
• Flexible spending account (FSA).
• Dental benefits.
• Vision benefits.
• Life and AD&D insurance.
• Voluntary life and AD&D insurance.
• Disability benefits.
• Voluntary benefits.
• 401(k) retirement plan.
• Nationwide pet insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level