Intelligence Analyst II

Crisis24•Annapolis, MD

6d•$62,000 - $67,000•Onsite

About The Position

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. More information is available at www.crisis24.garda.com GSOC Watch Officer (Intelligence Analyst) Location: Annapolis, MD Position Overview Reporting to the Embedded Intelligence Services (EIS) GSOC Intelligence Manager, the GSOC Watch Officer (Intelligence Analyst) plays a critical role in delivering real-time intelligence and operational support within the client’s Global Security Operations Center (GSOC). This position directly supports the client’s global risk management program by monitoring emerging threats, assessing impact, and enabling informed decision-making. The role is based in Crisis24’s Annapolis office and operates on a 24/7 rotating shift schedule, including nights, weekends, and holidays. Occasional travel may be required.

Requirements

Bachelor’s degree required
2–4 years of experience in intelligence analysis, threat assessment, incident response, or a related field
Strong analytical and critical thinking skills with the ability to assess complex, fast-moving situations
Excellent written and verbal communication skills, including briefing senior stakeholders
Experience with OSINT collection and analysis
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Familiarity with mapping and geospatial tools (e.g., Google Earth, Google Maps)
Ability to manage multiple priorities and deliver under tight deadlines
High attention to detail and strong organizational skills
Collaborative mindset with the ability to work effectively across teams and with clients
Availability to work a 24/7 rotating schedule, including overnight, weekend, and holiday shifts
Flexibility to adapt to changing operational demands
Willingness to travel domestically or internationally as needed

Nice To Haves

Advanced degree or equivalent experience preferred
Foreign language skills and international experience are a plus
Customer-facing experience preferred

Responsibilities

Monitor global events, security incidents, and Crisis24 intelligence feeds to identify and assess risks to client personnel, assets, and operations
Respond to incidents and crisis situations, applying sound judgment in accordance with established SOPs
Track and support travel risk management, including monitoring high-risk destinations and conducting traveler check-ins
Escalate time-sensitive intelligence and risk updates to client stakeholders
Produce clear, concise written and verbal intelligence assessments leveraging OSINT and internal resources
Deliver briefings to client security teams and business leaders
Triage and respond to client requests, ensuring timely and accurate delivery of information and support
Maintain situational awareness of the client’s global footprint to anticipate emerging risks and requirements
Collaborate with internal GSOC teams to ensure seamless operations and information sharing
Support the development and continuous improvement of client-specific processes, protocols, and deliverables
Maintain operational metrics and contribute to regular reporting requirements
Assist in the development of briefings, reports, and client-facing materials
Build and maintain strong working relationships with client stakeholders
Provide surge support during high-tempo or crisis-driven operations
Perform additional responsibilities in support of the client program as required
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.