Entry-Level Background and Social Media Investigator

Command Investigations, LLC•Lake Mary, FL

52d•Onsite

About The Position

Command Investigations, LLC is looking for an Intel Operations – Analyst to become part of a dynamic team. This is a great opportunity for individuals with strong critical thinking skills, intellectual curiosity, and the ability to work independently in a fast-paced investigative environment. At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! This position combines phone-based verification, digital investigations, background research, and analytical reporting into one dynamic role. It is ideal for detail-oriented, computer-savvy individuals who thrive in a fast-paced environment and enjoy investigative work that makes a measurable impact. This role will involve consistent outbound phone activity as well as focused digital research and analysis throughout the workday.

Requirements

Exceptional attention to detail and accuracy
Strong critical thinking and analytical skills
High level of computer proficiency and web navigation skills
Ability to thrive in a structured, deadline-driven environment
Strong written communication skills with the ability to compile professional reports
Excellent verbal communication skills
Strong reading comprehension and ability to interpret detailed information
Sound judgment and ability to handle sensitive and confidential information
Strong organizational and time management skills
Team-oriented mindset with the ability to work independently
Professionalism and regular, predictable attendance
High school diploma or equivalent required
Proficient reading skills and ability to follow directions required
Strong proficiency in Microsoft Word and general Microsoft Office Suite
Proficiency in web navigation, particularly social media platforms and online databases
Ability to efficiently navigate multiple browser-based tools and research platforms
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required
Regular, predictable, and full attendance, as assigned, is an essential function of the job
Willingness to travel and work the required schedule.
Complete a Command Investigations, LLC employment application, and submit to other pre-employment tasks as required for employment

Nice To Haves

Prior investigative, research, or analytical experience preferred but not required
College degree preferred
Familiarity with insurance and/or medical terminology preferred

Responsibilities

Conducting outbound phone calls to facilities and contacts to verify information and obtain records
Establishing rapport quickly and professionally to gather accurate information
Performing social media investigations and web-based research to positively identify subjects and collect relevant online data
Reviewing databases, public records, claim files, courthouse records, and other resources to assemble comprehensive subject histories
Conducting background investigations using available investigative tools and platforms
Compiling clear, detailed, and professional investigative reports
Organizing and maintaining accurate, confidential case documentation
Utilizing Microsoft Office and internet-based research tools to track and document findings
Managing multiple assignments while meeting strict deadlines
Communicating professionally with clients, facilities, and internal team members
Following investigative protocols and maintaining strict legal and ethical standards
Collaborating with team members to ensure consistent, high-quality results