Integrations Engineer

HealtheConnections•Syracuse, NY

2d•$75,000 - $95,000•Hybrid

About The Position

HealtheConnections is seeking an Integrations Engineer to serve as a technical resource for healthcare interoperability and integration solutions. This role will work within the integration environment to implement, support, troubleshoot, and investigate complex issues involving healthcare data exchange, interfaces, applications, and network connectivity. This is an ideal position for someone who enjoys troubleshooting, investigation, working with large datasets, and solving complex technical problems, and who wants to be the go-to person for deep technical expertise in integration issues.

Requirements

Experience working with healthcare integrations, interoperability, interface engines, or a related technical environment.
Experience troubleshooting VPN and network connectivity issues, with knowledge of TCP/IP, HTTPS, TLS, certificates, and tools such as Wireshark.
Experience with JavaScript or another programming language used to support integration solutions.
Enjoy digging into a technical problem and figuring out what is actually happening rather than simply addressing the immediate symptom.
Naturally curious and comfortable following the evidence across applications, integrations, networks, and systems to find the root cause.
Ability to solve complex problems, break down ambiguous technical issues, and develop a practical path toward resolution.
Comfortable taking ownership and responsibility for investigating issues and seeing them through to resolution.
Ability to communicate technical issues and solutions clearly to both technical and non-technical audiences.

Nice To Haves

Bachelor’s degree in computer science, information systems, engineering, or a related field.
Experience with Mirth Connect/Bridge Link (or a similar integration/interface engine).
Experience with HL7 healthcare data exchange standards, HL7v2, FHIR, CCD, C-CDA.
Experience with Unix/Linux environments.
AWS CloudTrail, Insights, and CloudWatch experience.
Experience with APIs and tools such as Postman or SoapUI.
Database and SQL experience.

Responsibilities

Design, build, implement, and maintain healthcare integrations and interfaces using technologies such as Mirth Connect and HL7.
Document technical issues, perform technical investigations, and describe needed changes or expected behavior of solutions.
Troubleshoot and resolve complex integration issues, including issues involving message flow, message structure, connectivity, interfaces, APIs, internet protocols and data exchange.
Conduct network investigations within the integration environment and identify root causes to services disruptions.
Work with internal teams, customers, vendors, and technical partners to diagnose and resolve complex issues.
Write, modify, and troubleshoot JavaScript as needed to support integration solutions.
Maintain ownership of and document standard operating procedures and integration configurations.
Identify opportunities to improve integration processes, monitoring, troubleshooting, and overall system reliability.
Support additional technical projects and initiatives related to integrations, networking, and cloud infrastructure.