Integration Technician
About The Position
Empower. Innovate. Make an Impact At DecisionPoint Technologies, we help organizations perform at their best in the moments that matter by connecting people, data, and technology to enable faster, smarter decisions. We are a leading provider of enterprise mobility, barcoding, data capture, managed services, and operational technology solutions that help customers improve productivity, resiliency, and operational excellence. Our employees play a critical role in helping some of North America's most recognizable organizations maximize their technology investments, streamline operations, and create exceptional experiences for both employees and customers. Whether you're supporting customers, developing solutions, managing projects, delivering services, or driving innovation, you'll have the opportunity to make a meaningful impact for leading organizations across retail, transportation & logistics, manufacturing, and healthcare. The Integration Technician is responsible for preparing, configuring, testing, and staging hardware and software for deployment. This role ensures systems and equipment meet customer specifications and are properly prepared for delivery. The ideal candidate has strong technical skills, attention to detail, troubleshooting ability, and the ability to work effectively in a fast-paced environment.
Requirements
- Proficient computer skills, including Microsoft Office Suite.
- Strong work ethic with the ability to prioritize and manage multiple tasks.
- Ability to troubleshoot technical, hardware, software, and network issues.
- High school diploma required.
- Strong attention to detail and commitment to accuracy and quality.
- Ability to communicate effectively and work collaboratively with project coordinators, managers, and team members.
- Ability to work effectively under normal work-related stress and in a fast-paced environment.
Nice To Haves
- Experience with device integration and configuration software, such as StageNow, preferred.
- Two-year technical college or technical training preferred.
- Excellent problem-solving and analytical abilities.
- Strong verbal and written communication skills.
- Capacity to work independently and as part of a multidisciplinary team.
- Adaptability to shifting priorities and fast-paced project environments.
- Attention to detail and a commitment to high-quality workmanship.
Responsibilities
- Install, modify, configure, and perform minor repairs on mobility, POS, network, and other computer hardware and software systems.
- Assist with order fulfillment, including picking, staging, shipping, and validating orders.
- Perform network configuration, device setup, and quality assurance testing to ensure equipment and components function as expected.
- Work closely with Mobility Engineers and Project Managers to ensure the timely and accurate delivery of staged equipment.
- Identify opportunities for process improvement and contribute to increasing the efficiency and accuracy of the staging process.
- Assist with the general organization and upkeep of the facility.
- Perform other duties as assigned by management.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Health Savings Account (HAS) and Flexible Spending (FSA) options
- Paid Time Off
- Company-Paid Holidays
- Company-Paid Short-Term and Long-Term Disability
- Company-Paid Life Insurance
- Employee Assistance Program (EAP)
- Professional Development Opportunities
- Monthly Technology Benefit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
