Integration Support Manager

Emerging Travel Group

8d • Remote

About The Position

We're looking for a strong integration support engineer to join our Tech Support team. Our support engineers troubleshoot live issues across 300+ supplier integrations that directly impact booking operations and B2B service reliability.

Requirements

• Experience working with logs
• Experience with monitoring systems
• Understanding of API principles
• Knowledge of Postman
• Conversational English at B2 level (Upper-Intermediate)

Nice To Haves

• Experience in technical support of hotel products is a plus

Responsibilities

• Troubleshoot live issues across 300+ supplier integrations that directly impact booking operations and B2B service reliability.

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed