Integration Specialist (Remote)

RainFocus•Lehi, UT

2d•Remote

About The Position

RainFocus, a software company, is seeking an Integration Specialist to implement their integration product. This role involves using APIs to extract data from the RainFocus platform or receive data from customer APIs. Integrations may include data transfers with third-party vendors like Zoom and other media platforms, as well as supporting Single Sign On (SSO) through client websites.

Requirements

1+ year of experience working with enterprise clients
2+ years of experience working with REST API’s and familiar with JSON
3 years of experience in a Professional Services consulting environment
Experience with Integrations with Salesforce and Adobe Analytics
Familiarity with API tools such as Postman, Swagger and SSO
Familiarity with Google Chrome development tools
Understanding of web analytics and the ability to comprehend JavaScript
Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team
Technical ability to understand platforms and understand how they can and should work together
Experience working with technical and non-technical teams
Superior communications skills, both written and verbal
Ability to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems or related field or equivalent professional experience
SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications a plus

Responsibilities

Work with implementation teams and the integration team to provide delivery and support of integration requirements for RainFocus Products.
Communicate clearly to peers and clients.
Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget.
Assess, design, and develop integrations meeting customer requirements.
Assist Services teams with integration discovery and scoping.
Work within a cloud-based environment.
Lead internal and external meetings with customers and vendors.
Manage integration timelines, including notifying clients of changes to task dates or assigned resources.
Lead requirements sessions to discover integration needs, architect integrations, and complete the integration build.
Provide direct technical client support.
Create design documents, test cases, and perform unit testing.
Document integration elements prior to transitioning the integration to support.
Be available for after-hours support when needed.