Integration Implementation Analyst

HEALTHSTREAM INC•Nashville, TN

22h•$70,352 - $71,911•Remote

About The Position

The Integration Implementation Analyst plays a pivotal role in supporting and delivering on complex implementations in partnership with the Implementation Management Team. This position owns end-to-end execution of the integrations workstream across multiple concurrent projects, ensuring alignment with project objectives, timelines, and technical requirements. As the primary technical owner of interface success, the Integration Implementation Analyst collaborates cross-functionally with Implementation Managers, Data Services, Product, and client stakeholders to guide and support the design, build, and deployment success of scalable, secure integrations with the CredentialStream platform.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field
3–5 years of experience in healthcare IT interface development and support
3–5 years of experience working on software implementations or technical projects (within a healthcare related environment highly desired)
Proficiency with Microsoft programs and project management tools, including MS Project, Teams, Word, Outlook, Excel, SharePoint, and PowerPoint
Strong analytical and problem-solving skills
Strong technical project management and organizational skills
Proficiency with HL7, APIs, XML, and flat file integrations
Experience with Corepoint, Rhapsody, Cloverleaf or similar integration engines
Strong SQL skills for data analysis and troubleshooting
Experience with Python or Perl scripting
Knowledge of Epic, Cerner, and data warehouse environments
Understanding of HIPAA regulations
Excellent problem solving, critical thinking and stakeholder communication skills
Experience with risk management
Client-facing customer service skills
Strong interpersonal and communication skills to interact with technical and non-technical teams
High adaptability with the ability to manage multiple projects simultaneously in a fast-paced environment
Ability to meet deadlines and manage multiple tasks simultaneously
Ability to own and drive integration deliverables within complex implementation programs
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail in technical documentation and validation
Collaborative mindset with cross-functional teams
Proactive and solutions-oriented approach to risk management
Effective collaboration with diverse teams
Professional poise and comfort in leading discussions with clients
Ability to manage multiple client relationships
Meticulous attention to detail for documentation

Nice To Haves

PMP certification preferred
Experience with SalesForce is preferred

Responsibilities

Manage tasks across multiple software implementation projects simultaneously, ensuring alignment with business goals and delivering high-quality results within timeline and budgetary targets
Own full lifecycle execution of the integrations workstream across multiple Credentialing implementation projects, from requirements through go-live and stabilization
Monitor, track, and report on integration progress, proactively identifying risks, delays, and dependencies and driving resolution
Maintain accountability for successful delivery of all integrations within project timelines and scope
Lead requirements gathering and assist in translating business needs into technical interface design specifications
Partner with Implementation Managers to align integration timelines with overall project plans and milestones
Provide support and best practice recommendations to clients within healthcare environments in configuration, building, testing, and deployment interfaces using standards such as HL7, APIs, XML, and standardized flat file imports
Troubleshoot and resolve interface and data integrity issues
Identify and manage risks specific to integrations including data quality, dependencies, and interoperability challenges
Ensure compliance with HIPAA and organizational security standards
Develop and maintain technical documentation, including interface specifications and mapping documents
Identify and oversee risks, dependencies, and technical challenges to ensure workstream success
Collaborate with cross-functional teams to identify workstream risks and develop mitigation strategies to ensure successful delivery of technical components
Facilitate integration focused project meetings and ensure action items are tracked and completed on time
Facilitate communication between technical teams and stakeholders, translating business requirements into technical solutions
Perform data and business analysis, providing recommendations for data integrity and normalization
Monitor project workstream progress, tracking key metrics, and ensuring timely delivery of milestones; Communicating integration workstream status, risks, and issues to stakeholders and HSTM executive leadership in a clear and concise manner
Support post-go-live stabilization and transition to support teams
Ensure project workstream documentation is complete, accurate, and up to date
Public speaking; Presenting at user conferences and in webinars
Understand HSTM software functionality to support client business objectives and processes
Adherent to documented standard operating procedures for Implementations
Travel to client sites as needed
Responsible for adhering to all HealthStream security policies, procedures, and assigned training.