About The Position

Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives. Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands. Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable. If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information—apply at rhapsody.health. At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility.

Requirements

  • Undergraduate or graduate degree in an IT or Computer Science related field, or equivalent experience of 5-10+ years

Responsibilities

  • Serve as technical and project management lead for assigned Professional Services projects
  • Serve as technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis
  • Participate in product QA testing and feedback cycles for continuous product improvement
  • Participate in Professional Services team Continuous Improvement initiatives on an as-requested basis
  • Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations on an as-needed basis
  • Serve as liaison between sales accounts team and the product end-users, ensuring the accounts team is aware of opportunities, risks, and overall customer satisfaction
  • Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making.
  • Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service