The Integration and Shared Services Manager manages the teams affording enterprise/cross SBU support to ONEIL’s mission to develop high-quality product support information and focuses on maximizing its value to our customers over its life cycle. The Integration and Shared Services Manager develops and executes enterprise processes for the shared services across the SBUs. The Manager also provides integrated metrics for both the shared services and SBUs. This role requires an overall understanding of the processes, methodologies, and services ONEIL offers to its customers. It involves implementing enterprise templates, processes, procedures, and guidelines, for share services. This position will have responsibility for defining and tracking metrics for productivity of each team within Shared Services, as well as developing trending reports and providing input towards continual improvement. This position will work with the CFOO and SBU managers to schedule needed resources to meet contractual requirements. This role will oversee a large and diverse staff and work with the team in performing day-to-day activities for assigned projects.
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Job Type
Full-time
Career Level
Mid Level