Integration Analyst

Abbott•Madison, WI

1d•Onsite

About The Position

Abbott Cancer Diagnostics is seeking an Integration Analyst to be the primary owner of Exacts’ EHR HL7 interfaces. This role involves managing both internal EHR integrations and external integrations with healthcare partners, focusing on order and result interfaces. The Integration Analyst will coordinate the technical design, analysis, validation, and issue triage for implementing and supporting these interfaces. They will collaborate closely with client implementation project managers, operational teams, and other technical teams to ensure interfaces meet end-user needs. This position also involves regular interaction with external partner teams during the implementation and ongoing support of external interfaces. Responsibilities include building new integrations, enhancing existing ones, troubleshooting interface issues, and monitoring error work queues for data quality trends and corrections. This position includes a rotating on-call responsibility.

Requirements

Bachelor’s degree in Engineering, Physics, Computer Sciences, Math, Information Systems, Statistics, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.
3+ years of IT experience supporting system integrations.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.

Nice To Haves

Epic Bridges certification.
3+ years of experience with the Corepoint interface engine or a similar system.

Responsibilities

Manage the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support.
Build and support integrations between our EHR and other systems using the Corepoint interface engine.
Work closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.
Partner with external interface project teams to collaboratively build new connections.
Partner with internal networking resources to configure and troubleshoot VPNs with external interface partners.
Work with internal and external groups to diagnose and resolve interface-related issues.
Engage with cross-functional experts, vendors, and other application analysts on interface-related tasks and activities like build steps, validation, cutover planning, and going live.
Work alongside the implementation project manager to ensure that high quality results are achieved and deadlines are met.
Communicate challenges and roadblocks on projects to all of the relevant stakeholders and members of management.
Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems.
Define the transport method by which source system data will be communicated to target systems.
Analyze and manipulate external and internal data into an appropriate format for HL7 messaging between systems.
Troubleshoot the data transport mechanism.
Interpret the defined scope and defined business requirements for each dataset in the creation of each technical specification.
Ability to understand data structures and documenting technical specifications detailing data elements and HL7 message structures.
Communicate effectively and efficiently with both technical and non-technical audiences in meetings, virtual working sessions, emails, and phone calls.
Strong analytical, technical, and troubleshooting skills.
Ability to analyze data, problem-solve, and clearly communicate solutions.
Ability to understand organizational requirements and their impact on the technical aspects of a solution.
Ability to work in a complex multi-communication-channel environment.
Ability to track tasks, define next steps, identify owners, and hold people accountable.
Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces.
Ability to parse HL7 and XML.
Ability to collaborate cross-functionally to resolve complex issues.
Excellent communication and interpersonal skills; ability to interact with all levels of internal and external audiences.
Ability to balance critical thinking and attention to detail.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Regular and reliable attendance.
Ability to lift up to 10 pounds for approximately 5% of a typical working day.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability and means to travel between Madison locations.